In game purchase

[Post New]by kteewill on Mar 4, 18 3:30 PM
I purchased a fistful of pearls and the money is out of my bank account but the pearls are not in my game.. What do I do about this?

1,406 Posts

Re:In game purchase

[Post New]by bfgArinelle on Mar 4, 18 4:47 PM
Hi kteewill,

We definitely want to check this out. For situations like this, the best thing to do is contact our Sunken Secrets Support Team and provide in your email to them your in-game ID, the amount of the purchase, and the number of pearls that didn't appear. They'll be happy to assist as quickly as they can.

Hope this helps! Feel free to PM me if there are any questions about what information to put into that email.


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