Re:Please post any TECH ISSUES for Wedding Salon 2 here.

[Post New]by yardo1961 on Apr 13, 17 5:01 PM
I am running windows 10. I installed the resent update but it is still crashing and now I have completed the first 10 and I am on the first game of the second 10 (France) and it is frozen. I have uninstalled and reinstalled but it is still frozen on this level. Please help

 

Re:Please post any TECH ISSUES for Wedding Salon 2 here.

[Post New]by kimdcaangel on Apr 15, 17 1:45 PM
since the update I can't play at all

 

Re:Please post any TECH ISSUES for Wedding Salon 2 here.

[Post New]by steffeelynn on Apr 20, 17 7:10 PM
Game still crashing after update on Windows 10. It seems most folks are having this issue, and no resolution in sight. Going to ask for refund or credit. This has been going on for a few months now. $6.99 X 1000's of buyers - Bigfish has made big money, but not taking care of the customer - so disappointing. Lots of complaints over and over, but no recent updates/ responses or anything for that matter!

 
nic2200
Lobster
Lobster
88 Posts

Re:Please post any TECH ISSUES for Wedding Salon 2 here.

[Post New]by nic2200 on Apr 21, 17 12:51 PM
Still crashing after update. Windows 10. Annoying.

 

Re:Please post any TECH ISSUES for Wedding Salon 2 here.

[Post New]by Zhiana on Apr 21, 17 10:40 PM
My game has stopped working. It was working fine yesterday and now everytime I try to play it doesnt load all the way...the load bar says" one moment".

 

Re:Please post any TECH ISSUES for Wedding Salon 2 here.

[Post New]by megjambean on Apr 21, 17 10:44 PM
Finally finished the game despite the glitch with the straws in Africa, and guess what? When you click on the gift in the home improvement.....wait for it.....spoiler alert...NOTHING HAPPENS except the gift disappears. Light entertainment, but poorly constructed game. $5 more bucks might have gotten you a game that works.

 

Re:Please post any TECH ISSUES for Wedding Salon 2 here.

[Post New]by zelsterarch on Apr 24, 17 4:27 AM
I have not posted about my problems yet because the issues I was having (on Windows 10) were the exact same as everyone else. I am posting now so that it is known that the update has not fixed anything! Now the character doesn't show up at any level and can no longer play the game because you can't play without her!!! Either fix this damn game or give everyone who bought it a refund! I haven't gotten any compensation for this game or the frustrations that came along with it. I am very unhappy with this whole ordeal. So unhappy that I have been spending more time with Steam games than BF games. It's bad enough that most of the games on BF are uninteresting or just not my style, but when a game comes along that I DO like and I waste the money on it only to find out I cannot play it and/or finish it, I feel as if I should just give up on BF altogether. I understand that some games may have issues, but usually updates fix these things. It has been months and nothing has been fixed or the update has rendered the game unplayable. So disappointed!

 

Re:Please post any TECH ISSUES for Wedding Salon 2 here.

[Post New]by grama69 on Apr 24, 17 1:11 PM
Holly has disappeared. I've reinstalled 5 times.

 

Re:Please post any TECH ISSUES for Wedding Salon 2 here.

[Post New]by debster61 on Apr 25, 17 4:55 PM
Looks like I'm not alone. I purchased this game and it keeps crashing.

 

Re:Please post any TECH ISSUES for Wedding Salon 2 here.

[Post New]by Snippycat on Apr 25, 17 11:07 PM
Prior to the April 2017 patch, I was able to play the game by using the desktop shortcut or through the BFG client. However, the game had all the glitches previously mentioned by others...missing straws, unawarded gold, no gift at the end, etc.

Once I found the instructions for playing with administrator permissions I was able to win this game with all gold and prizes, without any of the glitches. (Except no gold or smiley's in Russia which I tend to think was on purpose by the developers. I've won all gold in Russia several times without them.) While it was a hassle having to delve into the c drive to launch the game, it wasn't a deterrent. In fact, I like the game so much I played and won a dozen times.

After the latest patch the game won't open at all through either the desktop shortcut or BFG client, but I can see the process is running when I open task manager. When I run it as administrator Holly & crew never shows up. I've uninstalled and reinstalled, done all the driver checks...nothing needed updating, and followed all the instructions on BFG's troubleshooting page. Still no game play at all. This is highly disappointing.

I'm running Windows 7, 64 bit on a PC

Edited on 04/25/2017 at 11:11:06 PM PST


 

Re:Please post any TECH ISSUES for Wedding Salon 2 here.

[Post New]by IeMCanadian on May 2, 17 1:54 PM
Decided to give this game one more shot when the second update showed up. It actually made the problems worse, and recreated the problems that were actually fixed with the first update. I'd really like a refund at this point.

 

Re:Please post any TECH ISSUES for Wedding Salon 2 here.

[Post New]by Athena775 on May 2, 17 4:41 PM
After the recent update the game keeps freezing and then crashing. I am in Venice on day 4 and I can't load the level.

This is very frustrating as it seems the update caused more issues than it fixed.

I am using Windows 7.

 
bfgIlinalta
Moderator
Moderator
2,041 Posts

Re:Please post any TECH ISSUES for Wedding Salon 2 here.

[Post New]by bfgIlinalta on May 2, 17 5:01 PM
Hello Everyone,

Thank you for taking the time to report issues found while playing Wedding Salon 2. I wanted to first say that the Forum Moderation Team has contacted the appropriate teams behind this game and that they are aware of the issues that the latest update have provided and that it has helped some players. We want all of our players to be able to enjoy their purchased games, and I want to personally apologize that players are still seeing trouble with the game.

While we do not have specific information on upcoming updates or fixes for this particular game at the moment, I do know the teams behind the game are working hard to investigate these issues that have been reported. To help with that investigation, I'd like to request players who haven't already contacted us about these more recent issues to get in touch with our Technical Support Team with the steps below.

If you haven't already and would like to assist with the investigation into these issues that have been reported, please contact our Technical Support Team with a Dr. Felix Report. That information could be invaluable for discerning why these issues are occurring, and we appreciate players who have taken the time to already help us with this investigation.

I wish I had more specific news about an upcoming update, but I do hope that this investigation is completed soon and more information provided to the Forum Moderation Team so that we can follow up with this game's progress. If there are any further questions, don't hesitate to PM me or any of our other active Moderators. We are all happy to listen and help out as best we can.

bfgIlinalta

 

Re:Please post any TECH ISSUES for Wedding Salon 2 here.

[Post New]by sara433 on May 6, 17 2:15 PM
I have played Wedding Salon 2 for awhile now. I even installed the suggested updates to fix the problem.

However, after clicking to continue where I left off,Africa, I get a message stating "WeddingSalon2 has stopped working".

It never used to do this. Also, when I get to the Africa portion of the game, the graphics don't appear above the drink stations, so I have to click and guess what the desired answer is.

I have uninstalled and reinstalled this game and it is still doing the same thing. It didn't do this before.

Any solutions to this problem would be greatly appreciated. I love this game.

 
georgiarealist
Guppy
Guppy
156 Posts

Re:Please post any TECH ISSUES for Wedding Salon 2 here.

[Post New]by georgiarealist on May 7, 17 12:18 PM
Well, here we are with yet another update and more odd problems. I haven't gotten to Africa yet, but have run into a problem with decorating the rooms - in the bedroom, the night tables are now invisible! I can select one (without it showing me how it will look), but nothing shows up, and selecting the various clocks/frames/vases results in them floating in midair. This is a very strange effect that wasn't the case before this most recent update.

In Russia, there are still no smileys or gold bars. On the other hand, I'm happy to find that I can now select an additional waiting chair at the beginning of levels, which I couldn't previously. For some reason, the final level of the first location gave me all the upgrades to select jewelry, cakes, etc. - just for that level. I'm eager to find out what other quirks have come with this update.

Update: I got to Africa, and the indicators for which straw/fruit the customer wants with the drink are back. On the whole, I'd rather they didn't update the game again - I can deal with invisible bedside tables better than I can manage without the garnish indicators.

Added: Having gotten to the end, the gift is once again (or still) empty. The bedside tables remain invisible. And there was one of the levels where you have a line of people to serve at one station that automatically gave me the expert rating without letting me play - can't remember where, but I suspect it was the one that did it in the original release. On balance, I'd just as soon keep it the way it is, since the updates from this developer have a record of creating more problems than they fix. There are still a couple mysterious things I haven't seen addressed - choosing the upgrade that claims it will reduce the number of gifts from 5 to 3 didn't do anything that I could see, and the sushi stations in Japan have indicators that imply extra items to be chosen (much like the cocktails with their straws/garnishes) but there's no option to do anything except let the little spinning thing go around as it does if you don't have the jewelry boxes in earlier levels. I enjoy the Wedding Salon games, but I'm afraid these developers need to work on their games a little more.

Edited on 05/09/2017 at 5:04:00 PM PST


 

Re:Please post any TECH ISSUES for Wedding Salon 2 here.

[Post New]by richland on May 7, 17 4:21 PM
Daniclarke wrote:Mine keeps crashing after every level

 

Re:Please post any TECH ISSUES for Wedding Salon 2 here.

[Post New]by precious2200 on May 8, 17 2:18 PM
They give you a gift you can open only after you get all the home improvements, so I open the gift and nothing happened.....so lame :-/ It also keeps crashing...

 

Re:Please post any TECH ISSUES for Wedding Salon 2 here.

[Post New]by precious2200 on May 8, 17 2:19 PM
Also, in Russia, there are no smiley faces or gold that you can click on. And in Africa, there is no facial expressions when you need to pick a straw, so you just have to guess. I have a mac.

 
rubikis
Jellyfish
Jellyfish
11 Posts

Re:Please post any TECH ISSUES for Wedding Salon 2 here.

[Post New]by rubikis on May 13, 17 8:23 AM
georgiarealist wrote:Well, here we are with yet another update and more odd problems. I haven't gotten to Africa yet, but have run into a problem with decorating the rooms - in the bedroom, the night tables are now invisible! I can select one (without it showing me how it will look), but nothing shows up, and selecting the various clocks/frames/vases results in them floating in midair. This is a very strange effect that wasn't the case before this most recent update.

In Russia, there are still no smileys or gold bars. On the other hand, I'm happy to find that I can now select an additional waiting chair at the beginning of levels, which I couldn't previously. For some reason, the final level of the first location gave me all the upgrades to select jewelry, cakes, etc. - just for that level. I'm eager to find out what other quirks have come with this update.

Update: I got to Africa, and the indicators for which straw/fruit the customer wants with the drink are back. On the whole, I'd rather they didn't update the game again - I can deal with invisible bedside tables better than I can manage without the garnish indicators.

Added: Having gotten to the end, the gift is once again (or still) empty. The bedside tables remain invisible. And there was one of the levels where you have a line of people to serve at one station that automatically gave me the expert rating without letting me play - can't remember where, but I suspect it was the one that did it in the original release. On balance, I'd just as soon keep it the way it is, since the updates from this developer have a record of creating more problems than they fix. There are still a couple mysterious things I haven't seen addressed - choosing the upgrade that claims it will reduce the number of gifts from 5 to 3 didn't do anything that I could see, and the sushi stations in Japan have indicators that imply extra items to be chosen (much like the cocktails with their straws/garnishes) but there's no option to do anything except let the little spinning thing go around as it does if you don't have the jewelry boxes in earlier levels. I enjoy the Wedding Salon games, but I'm afraid these developers need to work on their games a little more.


Right the same for me! At least it looks like Africa's drinks mini game is working. For all the rest, I found the same issues. It looks like each update brings new problems.

 
Wolfangels
Guppy
Guppy
108 Posts

Re:Please post any TECH ISSUES for Wedding Salon 2 here.

[Post New]by Wolfangels on May 14, 17 12:48 PM
Didn't have a problem with the game at all... I downloaded the updates anyway... I played the game again yesterday & I have no bed bed stand now... I shouldn't have updated ........... I uninstall already .......... Not happy I like the game .............

 
 
 
 
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