Welcome to Gummy Drop! forum

 

Re:Welcome to Gummy Drop! forum

[Post New]by Stormy_W1 on Sep 26, 16 12:39 PM
Hey guys, for level 86 of Tokyo...
If you can manage to create two Lightning Bolt Boosts and combine them when they're touching, this will wipe a layer from the board and drop the souvenirs.

 

Re:Welcome to Gummy Drop! forum

[Post New]by dreamz74 on Oct 1, 16 2:58 PM
I really do like the game it is very challenging and fun.

 
71224
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Re:Welcome to Gummy Drop! forum

[Post New]by 71224 on Oct 11, 16 1:28 PM
I cannot get through Barcelona 116 master. It seems the only way is purchase a lot of boosters. Not willing to so if no way to win other than that good bye to the game. Thanks

 
bfgBellerophon
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Re:Welcome to Gummy Drop! forum

[Post New]by bfgBellerophon on Oct 11, 16 3:17 PM
Hi Everyone,

The Moderation Team greatly appreciates players taking the time to post in this particular thread. In regards to the feedback presented in this thread, I've gone ahead and passed this information to the teams.

If players are having trouble getting through specific city levels, it is highly recommended to post in the designated city threads. This will help keep the forums organized. Other players may also be able to provide their hints and suggestions. Please refer to the following directory which contains links to the city threads:

Gummy Drop! City Directory - START HERE TO FIND LEVEL HELP

If players are experiencing technical issues, we do ask that they be placed in the designated technical issues thread depending on what platform you play on. By posting in the designated threads it helps the Moderation Team identify trends in what players are experiencing to alert to the appropriate Gummy Drop! teams. I'll include links below:

Please post any TECH ISSUES for Gummy Drop! Mobile here!
Please post any TECH ISSUES for Gummy Drop! (PC) here!

Thank you for your patience and understanding. Feel free to PM any of the Active Moderators if you have any questions. We are happy to help in any way that we can.

bfgBellerophon

 

Re:Welcome to Gummy Drop! forum

[Post New]by MeaGlasper123 on Oct 26, 16 10:23 PM
I have and iPhone. And my gummy drop has not been working for about a week I play gummy drop every day. And now I can't I'm trying to figure out what's wrong but nothing seems to work I don't want to delete the app either .

 
bfgIlinalta
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Re:Welcome to Gummy Drop! forum

[Post New]by bfgIlinalta on Oct 27, 16 2:35 PM
Hello MeaGlasper123,

We really do appreciate it when players taking the time to post. I can see there's a technical issue being reported, and I just wanted to drop by and see if I can help with that as well as provide links to the designated technical issues threads for future players, should they also need to report a technical issue with Gummy Drop!

Since the game seems to be not working, what I would like to recommend is seeing if the steps for iOS devices on the following page are able to assist:

General Help for iPhone and iPad Games

For any problems that continue after trying those steps, we recommend contacting our Technical Support Team HERE with what device model the issue is being seen on, the version of the operating system that device is running, and your in-game ID. Our Reps can gather data on and report issues to the right team, can provide support beyond the forums, and they're always happy to help.

If you are unsure where to find that ID, the following page can assist with finding it:

Finding Your In-Game ID

I would like to reiterate what bfgBellerophon posted earlier that if any players experience technical issues, we do ask that they be placed in the designated technical issues thread depending on what platform you play on. By posting in the designated threads it helps the team identify trends for what players are experiencing to quickly alert to the appropriate Gummy Drop! teams. I'll include links below:

Please post any TECH ISSUES for Gummy Drop! Mobile here!
Please post any TECH ISSUES for Gummy Drop! (PC) here!

Thank you for your patience and time. If there are any more questions, feel free to PM any of the Active Moderators. We are happy to listen and help out as best we can.

bfgIlinalta

 

Welcome to Gummy Drop! forum

[Post New]by micheleassez on Oct 29, 16 4:09 AM


Bonjour , depuis 2 semaines je ne peux plus jouer, le jeu se ferme , comment faire ? ? Besoin d'aide.

 

Re:Welcome to Gummy Drop! forum

[Post New]by cmm1224 on Oct 31, 16 1:44 PM
i just got a e-mail from customer support and they said that they can not fix my problem with my game. they said i have to wait till there is a update and maybe that will fix my problem. When will there be a new update so that i can start playing my game again. Thank you.

 

Re:Welcome to Gummy Drop! forum

[Post New]by Klowe5561 on Nov 4, 16 6:01 AM
I'm having trouble getting into the game. It loads at the start then crashes. I've uninstalled it and re installed but it still crashes. Any help would be appreciated.

 
eli173
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Re:Welcome to Gummy Drop! forum

[Post New]by eli173 on Nov 4, 16 7:34 AM
Klowe5561 wrote:I'm having trouble getting into the game. It loads at the start then crashes. I've uninstalled it and re installed but it still crashes. Any help would be appreciated.


Click on the Customer Support link at the bottom of the page. Look for relevant Help articles, such as Game Crashing etc. If you still need help, you should submit a ticket. The Contact Us form starts to appear on the second page of the Customer Support section.

Edited on 11/04/2016 at 7:37:34 AM PST


 
eli173
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Re:Welcome to Gummy Drop! forum

[Post New]by eli173 on Nov 4, 16 7:41 AM
cmm1224 wrote:i just got a e-mail from customer support and they said that they can not fix my problem with my game. they said i have to wait till there is a update and maybe that will fix my problem. When will there be a new update so that i can start playing my game again. Thank you.


Nobody can tell you when then next update will be, or even if it will indeed fix your problem. I don't know what the nature of your problem is, but if you want, you could try starting a new game. On PC, just create a new user account and you will get a new game, while retaining the old one under your current name (unless of course it has been corrupted).

 

Gummy Drop Rewards and purchases

[Post New]by Tillysmum_1 on Nov 9, 16 9:26 AM
Is anyone else having a problem with rewards and purchases?

I just purchased 3 waterfalls with 450 coins only for them not to be there. Also the reward for completing the current (9 November) Daily Event is 2 waterfalls but when I then went to Seoul to try and complete some difficult levels they weren't there either.

WHAT IS GOING ON?!!!

 
eli173
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Gummy Drop Rewards and purchases

[Post New]by eli173 on Nov 9, 16 10:30 AM
Tillysmum_1 wrote:Is anyone else having a problem with rewards and purchases?

I just purchased 3 waterfalls with 450 coins only for them not to be there. Also the reward for completing the current (9 November) Daily Event is 2 waterfalls but when I then went to Seoul to try and complete some difficult levels they weren't there either.

WHAT IS GOING ON?!!!


If you are talking only about waterfalls, then I believe that the problem is not that they are disappearing, but rather that some levels do not have the waterfall as an available boost, although they should. I have noticed many such levels (particularly since they changed the function of shovels vs color blockers, which made waterfalls more important than before), and have asked in the forum, but nobody ever replied. So I don't know what criteria they use to include the waterfall in a level or not- as it is, it looks plain wrong and counter intuitive. As you play other levels, you will most probably see your waterfalls somewhere, just not in the levels you need them the most!

By the way, very few people seem to be reading this thread, so you should perhaps start a new one below.

Edited on 11/09/2016 at 10:33:38 AM PST


 

Welcome to Gummy Drop! forum

[Post New]by Ratpeg on Nov 29, 16 2:41 AM
bfgFlounder wrote:Welcome to Gummy Drop! forum! This is your place to ask questions, share tips, and connect with other Gummy Drop! players.

If you have questions about how to use the forums, please click the FAQ link on the right.


I have got a question: this game is for free, but the levels get harder and harder! Why? Only three lives - one can buy more - but it is expensive! At least for some it is. One is trying and trying. But now at the North Pole - simply always trying to get further and further - and one does not move. Well, thats not much for x-mas level, is it?

And why is the North Pole just for the mobile ie. tablet? Why not for the computer players?

I love playing, but sometimes its just frustrating. Will you consider players, who do not have the money to spend a lot on a game?

 

Android tablet crashes with Gummy drop game

[Post New]by omaofthree on Dec 6, 16 2:13 PM
I have an Android tablet that, for three months now, can not play Gummy Bear when I log on to Facebook account. I have been in contact with Big Fish techs but they have been unable to resolve this. I can play through my Google account, but I now have lost my friends that give me lives and gifts and vice versa. Anyone else going through this??

 

Re:Welcome to Gummy Drop! Mobile forum

[Post New]by sak9645 on Dec 16, 16 8:58 PM
CherBear53 wrote:I am stuck on level 59. How do I get through the throbbing ovals? How do I get to the right side board? Any help is much appreciated.

 

Re:Welcome to Gummy Drop! forum

[Post New]by Lottafranzen on Dec 28, 16 10:19 PM
Hi! Help me to get passed level 44 in Vienna.... please! I have struggled with this for à long, long time and have payed LOTs of money on extra moves without any progress. Its impossible!

 
eli173
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Re:Welcome to Gummy Drop! forum

[Post New]by eli173 on Dec 29, 16 4:19 AM
Lottafranzen wrote:Hi! Help me to get passed level 44 in Vienna.... please! I have struggled with this for à long, long time and have payed LOTs of money on extra moves without any progress. Its impossible!


Despite its title, very few people read this thread, and even less bother to answer. In my opinion, this thread is only good when a game is new, after a while it should be removed/locked. Anyway, I don't know the answer to your question, but I suggest you do the following:

Type Vienna 44 in the little search box to the right, to see if the issue has been discussed before. If you can't find anything, then look for the City Directory thread a few spaces below, and find the link to Vienna. You should post your question there. In general, this is the most effective routine to follow for getting help.

Edited on 12/29/2016 at 4:38:07 AM PST


 

Re:Welcome to Gummy Drop! forum

[Post New]by jcgal1999 on Jan 2, 17 6:46 AM
I am in the city of Los Angeles. I am stuck on level 46.is there anyone who can give me at least a clue on how to get thru this level?

 
eli173
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Re:Welcome to Gummy Drop! forum

[Post New]by eli173 on Jan 2, 17 8:42 AM
jcgal1999 wrote:I am in the city of Los Angeles. I am stuck on level 46.is there anyone who can give me at least a clue on how to get thru this level?

Please read my post which is directly above yours to find out how to get level help.

Anyway, you need to swap 2 bolts two times.

Edited on 01/02/2017 at 8:45:33 AM PST


 
 
 
 
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