Re:Please post any TECH ISSUES for Spirit of Revenge: Elizabeth's Secret Collector's Edition here

[Post New]by matriassi on Aug 10, 15 3:12 PM
Update did not work. Any suggestions

 

Re:Please post any TECH ISSUES for Spirit of Revenge: Elizabeth's Secret Collector's Edition here

[Post New]by ljches on Aug 11, 15 1:32 PM
I have been unable to play this game, it will not load. my computer uses window 7
thanks

 

Re:Please post any TECH ISSUES for Spirit of Revenge: Elizabeth's Secret Collector's Edition here

[Post New]by momdad234 on Aug 16, 15 11:21 AM
I have installed and reinstalled this game three times too. I also get the 'plop' sound and it closes the game manager and then reopens it. Game will not open at all.

 
LovetoMissLisa
Dogfish
Dogfish
1,804 Posts

Re:Please post any TECH ISSUES for Spirit of Revenge: Elizabeth's Secret Collector's Edition here

[Post New]by LovetoMissLisa on Aug 21, 15 3:17 PM
Still waiting for fix for this game. My game won't start at all either. And my Game Manager closes down. Haven't even been able to try this game.

But, the Standard Edition works for me. Don't know why...but I'd rather have the Ce version. Hope they fix it.

Windows Vista 64

 

Re:Please post any TECH ISSUES for Spirit of Revenge: Elizabeth's Secret Collector's Edition here

[Post New]by MDYKnow on Aug 22, 15 11:06 AM
I got much further then most it sounds like. I got to the drawer where I am supposed to pickup the Leo sign and it will not let me pickup.

 
Valkara
Minnow
Minnow
283 Posts

Re:Please post any TECH ISSUES for Spirit of Revenge: Elizabeth's Secret Collector's Edition here

[Post New]by Valkara on Aug 23, 15 10:20 PM
The slider for the Custom settings won't work.

The complaints about this game have been going on for months, by the look of this thread. Why is BFG still taking money for this game that obviously does not work?

 

Re:Please post any TECH ISSUES for Spirit of Revenge: Elizabeth's Secret Collector's Editi

[Post New]by snorkeler525 on Sep 2, 15 11:23 AM
Paleohippo wrote:Same issue for me too. I've tried starting this game over twice and same thing happens. This prevents me from ever retrieving the last skull to open the gate. Too frustrating. Think I'll delete the game and just forget about it at this point. Very disappointing.

doorgirl wrote:
Macka04 wrote:
bethiej wrote:
bonggamer wrote:
FreedomII wrote:Using Mac OS X Yosemite 10.10.3. Got to the scroll holding the skull but game crashed when I placed the pirate token. When I re-started, the scroll with the token wouldn't play, although it does show I need to interact with the scroll. I'm at the point where I need the item inside the scroll to move forward, but apparently I'll have to restart the game since I can't override, skip, or otherwise manage to get the scroll to autoplay. Not a win...


Just saw this and yup - same problem!!!!


Same problem for me too!!!


I have this problem too. Am using Yosemite 10.10.2 though and same issue. I'm now stuck in the game as I can't move forward without the 1st skull. Managed to get the other 3 and according to SG, I'm missing the first one. Scroll is sitting in my inventory but I can't interact with it anymore no matter how many spots I try and select. Have exited game, gone back in and still nope, can't interact with the scroll to get the token out. Was really enjoying the game up to now.



Exactly what just happened to me,too! Mac OS 10.10.4


Same problem for me. Mac OS 10.10.4

 

Re:Please post any TECH ISSUES for Spirit of Revenge: Elizabeth's Secret Collector's Edition here

[Post New]by nbgirl100 on Sep 5, 15 7:54 PM
hello tech support I am letting you know that there is a glitch in the bonus game where the old fox meets up with you in the cemetery. the old fox's mouth moves but no sound comes out and it locks up there not letting you go forward. I am on my pc and I use Microsoft .didn't know yet if anyone got this far yet. (sorry for the spoiler alert)
nbgirl100

 

Re:Please post any TECH ISSUES for Spirit of Revenge: Elizabeth's Secret Collector's Edition her

[Post New]by Stevesco22 on Sep 6, 15 9:36 AM
bonggamer wrote:Another game with a glitch! The demo played fine so I bought it. Now the coin in the well is recovered and I put it on the scroll and that's it. it wont open, it wont do anything and I can't proceed in the game.

BFG really appreciate if updated soonest!
MacBook Air 10.10.3
thanks


Same thing happened to me, same operating system and error.

 
manticore
Squid
Squid
67 Posts

Re:Please post any TECH ISSUES for Spirit of Revenge: Elizabeth's Secret Collector's Edition her

[Post New]by manticore on Sep 11, 15 4:24 AM
nbgirl100 wrote:hello tech support I am letting you know that there is a glitch in the bonus game where the old fox meets up with you in the cemetery. the old fox's mouth moves but no sound comes out and it locks up there not letting you go forward. I am on my pc and I use Microsoft .didn't know yet if anyone got this far yet. (sorry for the spoiler alert)
nbgirl100


I have the same problem - he is meant to give you something, & you cannot progress without it So close to the end too....!

Using Windows 7 on PC


 
RasmusB
Guppy
Guppy
153 Posts

Re:Please post any TECH ISSUES for Spirit of Revenge: Elizabeth's Secret Collector's Edition her

[Post New]by RasmusB on Sep 23, 15 10:06 AM
I cannot proceed in the bonus chapter, where you have to cut open a sack, with the precious dagger, since it isn't my inventory; where do you find it?

Edited on 09/23/2015 at 10:08:47 AM PST


 
bfgBellerophon
Moderator
Moderator
7,463 Posts

Re:Please post any TECH ISSUES for Spirit of Revenge: Elizabeth's Secret Collector's Edition here

[Post New]by bfgBellerophon on Sep 24, 15 1:37 PM
Hi Everyone,

I'm sorry to hear that players are experiencing issues with the bonus chapter in this game. With players that are unable to progress, please look at the following help article to ensure everything is up to date with your video card:

Game Crashing, Freezing, or Blank Screen

If you find that you are still having issues, please reach out to our Technical Support Team with a Dr. Felix Report. They are always willing to help troubleshoot.

bfgBellerophon

 
dollyflower
Pufferfish
Pufferfish
1,285 Posts

Re:Please post any TECH ISSUES for Spirit of Revenge: Elizabeth's Secret Collector's Edition here

[Post New]by dollyflower on Sep 27, 15 2:52 PM
Continue unable to play. See my post elsewhere. Windows XP.

 
catathang
Guppy
Guppy
176 Posts

the "darn" cursor

[Post New]by catathang on Nov 3, 15 8:20 AM
I have done everything I can to get this to work. I have WIN 7 . I bought a new mouse and pad thinking that might be the problem. But no, you still have to be just below the item you want. I can feel my bloodpresser rising everytime I try to play. I think the only thing I can do is uninstall, and ask for my money back. It is so unfair,to everyone of us trying to play. I'm going to try one more time, before I do that. I wish there was somewhere else we could go for games

 

Re:Please post any TECH ISSUES for Spirit of Revenge: Elizabeth's Secret Collector's Edition here

[Post New]by imtonic on Nov 5, 15 6:30 PM
Hey there, I am using Windows 10 and when in the HOS with the three dolls I needed scissors which took ages to pick up but then wouldn't work on the stitched cushion but unlocked the box with the crochet hook in it. Now I keep being pointed to that but am unable to pick it up... not at all happy.

 
albe68
Jellyfish
Jellyfish
10 Posts

Re:Please post any TECH ISSUES for Spirit of Revenge: Elizabeth's Secret Collector's Edition here

[Post New]by albe68 on Nov 27, 15 10:46 AM
New update???????????????????

 

Re:Please post any TECH ISSUES for Spirit of Revenge: Elizabeth's Secret Collector's Edition here

[Post New]by italiangrama on Jan 14, 16 6:54 AM
Ok, here it is January 2016 and I still can't get this game to work. Have sent 3 emails and have not gotten any reply. I would like to get a credit for this game, since I cannot play it. Sending emails does not help. This game tries to start, then takes me back to "my games." Very frustrating, and VERY DISAPPOINTED in Big Fish.

 

Re:Please post any TECH ISSUES for Spirit of Revenge: Elizabeth's Secret Collector's Edition here

[Post New]by italiangrama on Jan 19, 16 9:57 AM
Well, again, here is it Jan 19, 2016, and I still don't have an answer or "fix" to this game. Won't start at all, same as other posts. Can't send to Dr. Felix b/c there's nothing to send . . . no error code, etc. This is unacceptable Big Fish. Very, very disappointed in your handling of this problem. I would like two game credits added to my account.

 

Re:Please post any TECH ISSUES for Spirit of Revenge: Elizabeth's Secret Collector's Edition here

[Post New]by Daggit12 on Jan 20, 16 9:58 PM
I recently got a new laptop with windows 10. I was having the same problems as everyone else with my old laptop which ran windows 7. I decided to try the game with windows 10. It worked. The game is running well so far.

 

Re:Please post any TECH ISSUES for Spirit of Revenge: Elizabeth's Secret Collector's Edition here

[Post New]by georginah on Mar 25, 16 8:21 AM
my problem is hints on lock all the time and need to get clock hand on gate but help not available as figure not appearing.

 
 
 
 
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