dianah50
Seahorse
Seahorse
20 Posts

Re:Post any Dark Manor: A Hidden Object Mystery PC technical issues here only

[Post New]by dianah50 on Oct 3, 13 10:55 AM
Game is not detecting my internet connection since this mornings update :-(

I'm having the same problem. It actually allows me to go into the manor and collect money etc then tells me there's no internet connection detected. I have to use the task manager to close the game which tells me it's running. I've even tried exiting before the internet message comes up but when I go back in, all collections are still waiting, so the game isn't updating either.
I've contacted tech support as I'm baffled by all this.

 

Re:Post any Dark Manor: A Hidden Object Mystery PC technical issues here only

[Post New]by sabledemon on Oct 3, 13 10:56 AM
I filed a support ticket about the memory cleansers as I had that issue too and it turns out that it isn't just a PC issue but more of a game issue. The support team sorted out my missing silver and have fired a query off to the developer team, so hopefully it should get sorted out soon

 
mommafitz
Jellyfish
Jellyfish
10 Posts

Re:Post any Dark Manor: A Hidden Object Mystery PC technical issues here only

[Post New]by mommafitz on Oct 3, 13 2:07 PM
I am having a problem after the update in pc version, where the game comes up in a window mode and I can not see everything, like when searching I can not see bottom search items. can any one help please. thanks
I figured it out, full screen in options was off. thanks

Edited on 10/03/2013 at 3:54:33 PM PST


 
ckristi88
Squid
Squid
68 Posts

Re:Post any Dark Manor: A Hidden Object Mystery PC technical issues here only

[Post New]by ckristi88 on Oct 4, 13 2:05 PM
I have not been able to access the game since the update. It keeps telling me it doesn't have an internet connection...since I'm sending this message; I obviously have no problems with my internet connection. I did the update thru the Big Fish Game Manager; I've uninstalled and reinstalled the game; nothing works! HELP!

 
DuffyPoo222
Minnow
Minnow
239 Posts

Re:Post any Dark Manor: A Hidden Object Mystery PC technical issues here only

[Post New]by DuffyPoo222 on Oct 5, 13 3:59 AM
I'm having an issue with a gift recurring from the same sender. It's arrived at least 10 time this morning. I'm pretty sure she didn't send it 10 times. About to send a message to CS.

 
pshapard
Minnow
Minnow
261 Posts

Re:Post any Dark Manor: A Hidden Object Mystery PC technical issues here only

[Post New]by pshapard on Oct 5, 13 6:56 AM
0.
I have 4 gifts for 500 coins each -- can not collect them and they keep repeating -- each time I clear them out they come back -- started last night with one -- now up to 4 of them -- "visit if you dare" is my place

 
bigred1991
Squid
Squid
69 Posts

graphics card issue

[Post New]by bigred1991 on Oct 5, 13 9:02 AM
was pumped up to try this game and sadly my graphics card isn't supported. I wonder if this will start happening more.... maybe I need an upgrade. Ah but what to choose so I know I will be able to play all my games....
bummed out

 

Re:Post any Dark Manor: A Hidden Object Mystery PC technical issues here only

[Post New]by kirsentoo on Oct 5, 13 11:04 AM
pshapard wrote:0.
I have 4 gifts for 500 coins each -- can not collect them and they keep repeating -- each time I clear them out they come back -- started last night with one -- now up to 4 of them -- "visit if you dare" is my place


I am having the same problem - can't seem to get the coins that were gifted to me. Looks like they are gone, go elsewhere, like to a neighbors, and when I come back to my manor they are back.

Edited on 10/05/2013 at 11:06:16 AM PST


 
mj14
Seahorse
Seahorse
38 Posts

Re:Post any Dark Manor: A Hidden Object Mystery PC technical issues here only

[Post New]by mj14 on Oct 5, 13 1:03 PM
pshapard wrote:0.
I have 4 gifts for 500 coins each -- can not collect them and they keep repeating -- each time I clear them out they come back -- started last night with one -- now up to 4 of them -- "visit if you dare" is my place


I am having the same issue - thought I was losing my mind. Keeps saying the same neighbor is gifting me 800 coins 10+ times but it only allowed me to collect the first time.

 
pshapard
Minnow
Minnow
261 Posts

Re:Post any Dark Manor: A Hidden Object Mystery PC technical issues here only

[Post New]by pshapard on Oct 5, 13 1:16 PM
I'm glad to see i'm not alone with this -- i'm up to 5 gifts now -- but I know someone will catch this and fix it -- they got to the memory cleaners and fixed that very quickly -- glad to see that they work so fast -- really happy with the new update in general -- but I do hope they lower the "summon now" cost on the land in the future updates

 
BertKCin
Jellyfish
Jellyfish
18 Posts

Re:Post any Dark Manor: A Hidden Object Mystery PC technical issues here only

[Post New]by BertKCin on Oct 5, 13 1:22 PM
I bought the Trolley Trolley scene and didn't get my trolley . Also, 7 people have sent me gifts and no matter what I do I can't get the gifts to clear now.

 
bri_rose1978
Minnow
Minnow
215 Posts

Re:Post any Dark Manor: A Hidden Object Mystery PC technical issues here only

[Post New]by bri_rose1978 on Oct 5, 13 4:35 PM
I'm having the same problem with gifts (only silver though; gifts of energy seem to come through just fine) as well as having problems with my skeleton walkers. They're there, they walk, but they no longer give me any juju.

 
chellewalker
Guppy
Guppy
135 Posts

Re:Post any Dark Manor: A Hidden Object Mystery PC technical issues here only

[Post New]by chellewalker on Oct 5, 13 4:53 PM
I'm having trouble collecting my ' Cash Machine - collect 1000 awards from attractions' reward. So far, I've been able to collect all other rewards, but for some reason, nothing happens when I click on this one. I don't want to delete the game and redownload because I have 2 plots of land that have 2 days left to clear. I would really like my 10 gold that comes with the reward. I have been able to collect on my other rewards after this one, but can still not collect this one. Please help.

Thanks.

Edited on 10/05/2013 at 10:54:09 PM PST


 

Re:Post any Dark Manor: A Hidden Object Mystery PC technical issues here only

[Post New]by raven0064 on Oct 5, 13 5:06 PM
During game play I recieve all gifts people give except 1072 dead body ln sent 800 coins for gift and I retrieved it and all appears fine but funds not deposited and it keeps showing as a gift .Same amount every time but doesnt show as funds and keeps showing back up as a gift,I dont think he is sending because to my knowledge you can only send 1 per day it wont even let u send someone more than one game so I think we are in a loop.please fix ,,thank you

 
baldharry
Seahorse
Seahorse
22 Posts

Re:Post any Dark Manor: A Hidden Object Mystery PC technical issues here only

[Post New]by baldharry on Oct 5, 13 7:35 PM
I have had nothing but issues since doing the update.I have now uninstalled and downloaded three times and the game will not open. It says game not found. I am really disappointed as it was going so well before the update. Now I have lost everything because I can't get the game back. Feel really cheated. Apologies to all my neighbors.

 

Re:Post any Dark Manor: A Hidden Object Mystery PC technical issues here only

[Post New]by fncomeau on Oct 6, 13 5:24 AM
i changed the game to not wide screen and now it wont change back,,,, also I have a gift sent to me that wont load

 

Re:Post any Dark Manor: A Hidden Object Mystery PC technical issues here only

[Post New]by gagamolina on Oct 6, 13 7:01 AM
Hi,my problem with this game is:I bought 3 Occult mobiles yesterday,and today there is only one Occult mobile standing.Please fix this problem for me
Thanks in advance,
I realy love this game that I play on my PC

Edited on 10/06/2013 at 7:08:31 AM PST


 
phyllis177
Squid
Squid
67 Posts

Re:Post any Dark Manor: A Hidden Object Mystery PC technical issues here only

[Post New]by phyllis177 on Oct 6, 13 7:47 AM
Hi. I'm having trouble with my gifts of Silver. When I collect them they are not being added to my total Silver amount on the home page. I have collected over 3000 Silver points and they haven't shown up. I have a lot more Silver to collect as gifts, but I'm afraid to collect it. Help quickly please.

 
pshapard
Minnow
Minnow
261 Posts

Re:Post any Dark Manor: A Hidden Object Mystery PC technical issues here only

[Post New]by pshapard on Oct 6, 13 9:44 AM
I see there is a lot of problems with the coin gifts -- FB has a lot of post also --
but I also have lost 12 gold bars from the "lava pit" -- actually it is 24 gold bars lost -- since the problem is that it subtracted the amount of gold instead of adding them -- I sent an e-mail to support -- but being Sunday I don't expect an answer until Monday -- is any one else seeing the problem with the ??? machines

Edited on 10/06/2013 at 9:44:55 AM PST


 

Re:Post any Dark Manor: A Hidden Object Mystery PC technical issues here only

[Post New]by Sapphirain on Oct 6, 13 11:04 AM
pshapard wrote:0.
I have 4 gifts for 500 coins each -- can not collect them and they keep repeating -- each time I clear them out they come back -- started last night with one -- now up to 4 of them -- "visit if you dare" is my place


Same thing here, it started last night. I'm now up to 7 gifts, all MONEY, everything else works fine. I can accept any other gifts and they are accepted/go away. The monetary ones keep reappearing. If I go to a neighbor's and come back, the gifts are already back.

"1313 HellCat Way" is my place.

 
 
 
 
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