bfgWaimea
Moderator
Moderator
2,837 Posts

Re:NEW UPDATE available for Midnight Castle (PC) - September 15, 2015

[Post New]by bfgWaimea on Sep 15, 15 4:09 PM
Hi Everyone,

Great news! A new version of Midnight Castle (PC) is now available on the website. This update includes:

- A fix for the "Level 25/97% loaded" bug. The fix allows players whose progress was halted by this bug to continue playing the game, and will prevent future players from encountering the problem.


This update should show up on the left-hand side of your Big Fish Games app under 'Updates.' If you're not seeing that, just follow the steps below:

1) Open your app and make sure you're signed into your account.
2) Click on the 'Options' cog on the top right-hand side of your screen.
3) Click on the 'Downloads' tab.
4) Select 'Manually' and click 'Check For Updates.'

If you run into any new issues after installing that update, please contact our Tech Support Team so we can look into it.

bfgWaimea

Edited on 09/15/2015 at 4:10:20 PM PST


 
bfgBellerophon
Moderator
Moderator
7,487 Posts

Re:NEW UPDATE available for Midnight Castle (PC) - October 5, 2015

[Post New]by bfgBellerophon on Oct 5, 15 4:42 PM
Hi Everyone,

Great news! A new version of Midnight Castle (PC) is now available on the website. This update includes the following:

- Let's welcome New Pets and Avatars!
- Discover 2 brand new areas!
- Over 50 New Quests!
- Discover a new Hidden Object scene as well as new Zoom Zones!
- Reports of game crashing upon launch. This has been fixed.


This update should show up on the left-hand side of your Big Fish Games app under 'Updates.' If you're not seeing that, just follow the steps below:

1) Open your app and make sure you're signed into your account.
2) Click on the 'Options' cog on the top right-hand side of your screen.
3) Click on the 'Downloads' tab.
4) Select 'Manually' and click 'Check For Updates.'

If you run into any new issues after installing that update, please contact our Tech Support Team so we can look into it.

You may also notice some Halloween/Fall themed achievements and pets. These will be available very soon once our exciting new Fall Event starts! Keep an eye out, as we’ll update the forums when it will be available on all devices!

Happy gaming!

bfgBellerophon

Edited on 10/05/2015 at 4:49:45 PM PST


 
bfgWaimea
Moderator
Moderator
2,837 Posts

Re:Maintenance for Midnight Castle (PC) - December 1, 2015

[Post New]by bfgWaimea on Dec 1, 15 2:51 PM
Hi Everyone,

Sorry for the short notice, but Midnight Castle (PC) will soon be temporarily down for maintenance.

Once the game is back up, we'll update this announcement to let you all know

In the meantime, happy posting!

bfgWaimea

Edited on 12/01/2015 at 2:53:11 PM PST


 
bfgWaimea
Moderator
Moderator
2,837 Posts

Re:NEW UPDATE available for Midnight Castle (PC) - December 1, 2015

[Post New]by bfgWaimea on Dec 1, 15 4:05 PM
Hi Everyone,

Great news! A new version of Midnight Castle (PC) is now available on the website. This update includes:

- Discover a brand new area!
- Over 50 New Quests!
- Discover a new Hidden Object scene as well as new Zoom Zones!

The in-game timer now reflects GMT (Greenwich Mean Time) instead of local time. This means that timers will now zero out at midnight GMT, affecting when you will be able to gift friends. You may want to adjust your gifting schedule around this change.

It also looks like the Fall Event has turned back on for the moment. Don't worry though, it will be turning off again soon, and the Winter Event is around the corner! If you still wanted to collect some last minute pumpkins though, now's your chance!


This update should show up on the left-hand side of your Big Fish Games app under 'Updates.' If you're not seeing that, just follow the steps below:

1) Open your app and make sure you're signed into your account.
2) Click on the 'Options' cog on the top right-hand side of your screen.
3) Click on the 'Downloads' tab.
4) Select 'Manually' and click 'Check For Updates.'

If you run into any new issues after installing that update, please contact our Tech Support Team so we can look into it.

bfgWaimea

Edited on 12/02/2015 at 6:43:06 AM PST


 
bfgPanthalassa
Moderator
Moderator
2,343 Posts

Re:NEW UPDATE available for Midnight Castle (PC) - January 20, 2016

[Post New]by bfgPanthalassa on Jan 20, 16 1:36 PM
Hi Everyone,

Great news! A new version of Midnight Castle (PC) is now available on the website. This update includes:

- A brand new area to explore!
- Over 30 New Quests!
- Discover new Pets and Zoom Zones!
- Out of Quests? Select characters will now offer additional tasks while waiting for more!


This update should show up on the left-hand side of your Big Fish Games app under 'Updates.' If you're not seeing that, just follow the steps below:

1) Open your app and make sure you're signed into your account.
2) Click on the 'Options' cog on the top right-hand side of your screen.
3) Click on the 'Downloads' tab.
4) Select 'Manually' and click 'Check For Updates.'

If you run into any new issues after installing that update, please contact our Tech Support Team so we can look into it.

NOTE: As an adjustment to the Hidden Object Scenes, coins and shards can now be found, in addition to objects. Not worry though - if an item is needed for a quest, just use the 'Find' button on that quest. You should then receive an item from the scene, and it will generally be the needed one . Items will still drop from scenes when searching regularly, but now sometimes shards or coins may drop instead.

Thank you for your patience.

bfgPanthalassa

Edited on 01/21/2016 at 2:35:06 PM PST


 
bfgWaimea
Moderator
Moderator
2,837 Posts

Re:Upcoming - Maintenance for Midnight Castle (PC) - March 7, 2016

[Post New]by bfgWaimea on Mar 7, 16 10:37 AM
Hi Everyone,

Starting 11:00 AM PST today - Midnight Castle for PC will be down for maintenance for a short time.

Once the game is back up and the update is live, we'll update this announcement to let you all know!

Do note that this update makes changes to how the game is downloaded from our servers. If you are far along in the game, it may take up to 15 minutes for the game to download and load the update. We want to assure you that this will be a ONE TIME ONLY occurence, and will make future updates much faster!

This update will not include the Spring Event, but rest assured that the developers are currently hard at work on this. We'll be sure to share any information on this as soon as we have it.

In the meantime, happy posting!

bfgWaimea

Edited on 03/07/2016 at 10:38:56 AM PST


 
bfgWaimea
Moderator
Moderator
2,837 Posts

Re:NEW UPDATE available for Midnight Castle (PC) - March 7, 2016

[Post New]by bfgWaimea on Mar 7, 16 2:10 PM
Hi Everyone,

Great news! A new version of Midnight Castle (PC) is now available on the website. This update includes:

- Changes to how the game is downloaded from our servers. If you are far along in the game, it may take up to 15 minutes for the game to download and load the update.

*We want to assure you that this will be a ONE TIME ONLY occurence, and will make future updates much faster!


If you'd like to see how the update process will look, simply visit the link below:

Midnight Castle - Download Update

*This update will not include the Spring Event, but rest assured that the developers are currently hard at work on this. We'll be sure to share any information on this as soon as we have it.


To apply the update, just follow the steps below:

1) Open your app and make sure you're signed into your account.
2) Click on the 'Options' cog on the top right-hand side of your screen.
3) Click on the 'Downloads' tab.
4) Select 'Manually' and click 'Check For Updates.'

If you run into any new issues after installing that update, please contact our Tech Support Team so we can look into it.

bfgWaimea

Edited on 03/07/2016 at 2:14:12 PM PST


 
bfgWaimea
Moderator
Moderator
2,837 Posts

Re:UPCOMING MAINTENANCE for Midnight Castle (PC) - March 10, 2016

[Post New]by bfgWaimea on Mar 10, 16 3:11 PM
Hi Everyone,

Sorry for the short notice, but Midnight Castle (PC) will soon be temporarily down for maintenance.

A critical update is on it's way, addressing issues that players are typically experiencing with Windows 10. Once the game is back up and the update is live, we'll update this announcement to let you all know!

Thanks for your patience,

bfgWaimea

 
bfgPanthalassa
Moderator
Moderator
2,343 Posts

Re:NEW UPDATE available for Midnight Castle (PC) - March 10, 2016

[Post New]by bfgPanthalassa on Mar 10, 16 4:23 PM
Hi Everyone,

Great news! A new version of Midnight Castle (PC) is now available on the website. This update includes:

- A fix for issues in the previous update, including problems that prevented Windows 10 users from playing the game.

*To make sure that all files are transferred correctly, the duration and process for this update will be similar to the previous one. However, future updates will be much faster!


If you'd like to see how the update process will look, simply visit the link below:

Midnight Castle - Download Update

*This update will not include the Spring Event, but rest assured that the developers are currently hard at work on this. We'll be sure to share any information on this as soon as we have it.


This update should show up on the left-hand side of your Big Fish Games app under 'Updates.' If you're not seeing that, just follow the steps below:

1) Open your app and make sure you're signed into your account.
2) Click on the 'Options' cog on the top right-hand side of your screen.
3) Click on the 'Downloads' tab.
4) Select 'Manually' and click 'Check For Updates.'

If you run into any new issues after installing that update, please contact our Tech Support Team so we can look into it.

I hope you all enjoy the updated game!

bfgPanthalassa

 
bfgPanthalassa
Moderator
Moderator
2,343 Posts

Re:NEW UPDATE available for Midnight Castle (PC) - April 7, 2016

[Post New]by bfgPanthalassa on Apr 7, 16 12:00 PM
Hi Everyone,

Great news! A new version of Midnight Castle (PC) is now available on the website. This update includes the following:

- Brand new pets and achievements!
- Three NEW avatars to unlock!
- Spring into new mysteries!
- Optimizations and bug fixes to improve the overall app performance.


This update should show up on the left-hand side of your Big Fish Games app under 'Updates.' If you're not seeing that, just follow the steps below:

1) Open your app and make sure you're signed into your account.
2) Click on the 'Options' COG on the top right-hand side of your screen.
3) Click on the 'Downloads' tab.
4) Select 'Manually' and click 'Check For Updates.'

If anyone runs into issues after installing that update, please contact our Tech Support Team so they can be looked into.

I hope you all enjoy the updated game!

bfgPanthalassa

Edited on 04/12/2016 at 9:51:10 AM PST


 
bfgBellerophon
Moderator
Moderator
7,487 Posts

Re:NEW UPDATE available for Midnight Castle (PC) - June 13, 2016

[Post New]by bfgBellerophon on Jun 13, 16 12:02 PM
Hi Everyone,

Great news! A new version of Midnight Castle (PC) is now available on the website. This update includes the following:

- New HO scene modes
-Experience the scene modes of Silhouette, Mirrored, and Night
-New Achievements!
-Exciting Mini-Events!
-New Avatars to Unlock!


Stay tuned for more information regarding our upcoming 30 day Castle challenge!


This update should show up on the left-hand side of your Big Fish Games app under 'Updates.' If you're not seeing that, just follow the steps below:

1) Open your app and make sure you're signed into your account.
2) Click on the 'Options' COG on the top right-hand side of your screen.
3) Click on the 'Downloads' tab.
4) Select 'Manually' and click 'Check For Updates.'

If anyone runs into issues after installing that update, please contact our Tech Support Team so they can be looked into.

I hope you all enjoy the updated game!

bfgBellerophon

 
bfgBellerophon
Moderator
Moderator
7,487 Posts

Re:NEW UPDATE available for Midnight Castle (PC) - July 18, 2016

[Post New]by bfgBellerophon on Jul 19, 16 6:36 AM
Hi Everyone,

Great news! A new version of Midnight Castle (PC) is now available on the website. This update includes the following:

- Certain levels have been rebalanced!
-Beginner’s Pack from the Mailman upon reaching Level 4!
-Private Room now unlocks at a later level!
-Reduced opening requirements to certain Zoom Zones!
-Pets now bring items needed for active quests!
- Pet crafting costs reduced!
- Starting amounts of diamonds and coins have been changed!
-Updated information in Help Section, Mini-Event, and Castle Challenge info sections!
-Morphing flowers now animated!
-Ability to enable and disable Night Mode added to the Options Menu!


This update should show up on the left-hand side of your Big Fish Games app under 'Updates.' If you're not seeing that, just follow the steps below:

1) Open your app and make sure you're signed into your account.
2) Click on the 'Options' COG on the top right-hand side of your screen.
3) Click on the 'Downloads' tab.
4) Select 'Manually' and click 'Check For Updates.'

If anyone runs into issues after installing that update, please contact our Tech Support Team so they can be looked into.

I hope you all enjoy the updated game!

bfgBellerophon

Edited on 07/19/2016 at 7:58:37 AM PST


 
bfgPanthalassa
Moderator
Moderator
2,343 Posts

Re:NEW UPDATE available for Midnight Castle (PC) - August 24, 2016

[Post New]by bfgPanthalassa on Aug 24, 16 5:35 PM
Hi Everyone,

Great news! A new version of Midnight Castle (PC) is now available. This update includes the following:

- 4 brand new areas to explore!
- Over 100 New Quests!
- Discover a new Character and new Zoom Zones!
- New Hidden Object Scenes to play!
- New reminders for Pets in the game!


This update should download the next time you go to play your game. If anyone runs into issues applying this, or encounters any problems after the update is downloaded, please contact our Tech Support Team so they can be looked into.

I hope you all enjoy the updated game!

bfgPanthalassa

Edited on 08/24/2016 at 5:38:12 PM PST


 
bfgBellerophon
Moderator
Moderator
7,487 Posts

Re:NEW UPDATE available for Midnight Castle (PC) - October 17, 2016

[Post New]by bfgBellerophon on Oct 17, 16 11:44 AM
Hi Everyone,

Great news! A new version of Midnight Castle (PC) is now available on the website. This update includes:

-Enjoy the Fall Event!
- Meet a new character!
- Three new achievements!
- 4 new pets and avatars!
- New Daily Quests!
- Ghost catching features
- Changes to art and music
- New timers added
- Added link to Game Forums in Help section

This update should show up on the left-hand side of your Big Fish Games app under 'Updates.' If you're not seeing that, just follow the steps below:

1) Open your app and make sure you're signed into your account.
2) Click on the 'Options' cog on the top right-hand side of your screen.
3) Click on the 'Downloads' tab.
4) Select 'Manually' and click 'Check For Updates.'

If you run into any new issues after installing that update, please contact our Tech Support Team so we can look into it.

bfgBellerophon

 
bfgPanthalassa
Moderator
Moderator
2,343 Posts

Re:NEW UPDATE available for Midnight Castle (PC) - October 18, 2016

[Post New]by bfgPanthalassa on Oct 18, 16 5:23 PM
Hi Everyone,

Great news! A new version of Midnight Castle (PC) is now available on the website. This update includes the following:

- A fix for the recent progress loss issue.


This update should show up on the left-hand side of your Big Fish Games app under Updates. If you're not seeing that, just follow the steps below:

1) Open your app and make sure you're signed into your account.
2) Click on the 'Options' COG on the top right-hand side of your screen.
3) Click on the 'Downloads' tab.
4) Select 'Manually' and click 'Check For Updates.'

If anyone runs into issues after installing that update, please contact our Tech Support Team so they can be looked into.

I hope you all enjoy the updated game!

bfgPanthalassa

 
MaggieHand
Guppy
Guppy
102 Posts

Re:NEW UPDATE available for Midnight Castle (PC) - October 18, 2016

[Post New]by MaggieHand on Oct 18, 16 7:10 PM
I did not receive the update, id 369626(old) 620998 (new)

 

Re:NEW UPDATE available for Midnight Castle (PC) - October 18, 2016

[Post New]by dctramel on Oct 18, 16 8:09 PM
I have checked within my game and the Big Fish app and there are no new updates under the cog or anywhere else.

 
intergran
Seahorse
Seahorse
36 Posts

Re:NEW UPDATE available for Midnight Castle (PC) - October 18, 2016

[Post New]by intergran on Oct 18, 16 11:50 PM
have downloaded new update but game will not open. thank you

 
Mazz_BigM
Starfish
Starfish
56 Posts

Re:NEW UPDATE available for Midnight Castle (PC) - October 18, 2016

[Post New]by Mazz_BigM on Oct 19, 16 2:13 AM
Updated and game keeps saying need to update so I tried to update again and it says "Whoops run time error.................................."

 
moonfell
Guppy
Guppy
177 Posts

Re:NEW UPDATE available for Midnight Castle (PC) - October 17, 2016

[Post New]by moonfell on Oct 19, 16 4:56 AM
bfgBellerophon wrote:Hi Everyone,

Great news! A new version of Midnight Castle (PC) is now available on the website. This update includes:

-Enjoy the Fall Event!
- Meet a new character!
- Three new achievements!
- 4 new pets and avatars!
- New Daily Quests!
- Ghost catching features
- Changes to art and music
- New timers added
- Added link to Game Forums in Help section

This update should show up on the left-hand side of your Big Fish Games app under 'Updates.' If you're not seeing that, just follow the steps below:

1) Open your app and make sure you're signed into your account.
2) Click on the 'Options' cog on the top right-hand side of your screen.
3) Click on the 'Downloads' tab.
4) Select 'Manually' and click 'Check For Updates.'

If you run into any new issues after installing that update, please contact our <a href="https://bigfishgames.custhelp.com/app/ask">Tech Support Team</a> so we can look into it.

bfgBellerophon

------------------------------
please explain the ghosties in detail. what new avatars. I just seem to be going in circles
Gavi-Tn127617

 
 
 
 
Go to: