1snooker1
Jellyfish
Jellyfish
11 Posts

Re:Please post any TECH ISSUES for Wedding Salon 2 here.

[Post New]by 1snooker1 on Feb 15, 17 10:45 PM
Game crashing - I got to India and next time I tried to play, am told to wait then get an error message. No problems until now. I won't waste time with the computer/system "fixes" after reading everyone else is having crashing problems. Please listen to the players, techies - it's not the computers, settings, etc. The game needs a fix.

 

Re:Please post any TECH ISSUES for Wedding Salon 2 here.

[Post New]by Lysaclare34 on Feb 16, 17 4:48 AM
Bought this game and keeps crashing....New laptop so wont be that.

 

Re:Please post any TECH ISSUES for Wedding Salon 2 here.

[Post New]by chicky20 on Feb 16, 17 4:49 AM
just purchased this game this morning , got to level 6 in India where the florist has arrived, when it starts no person walks on screen, music plays and changes, the timer doesn't go down it almost as if he graphics have frozen, I tried level 4 in india same thing happened despite the fact I have already completed it once??? I am able to replay London and France so it is just this level. I have in installed and re installed and same thing happened. Windows 10 has all been updated as per technical request mentioned in earlier post. Please advise

 
GloomySunday
Guppy
Guppy
167 Posts

Re:Please post any TECH ISSUES for Wedding Salon 2 here.

[Post New]by GloomySunday on Feb 16, 17 4:49 AM
I'm playing on Windows 8 and the game crashes. I don't think my system is the problem, I downloaded the demo from another website months ago and the game ran very smoothly. I wanted to buy it from here so I waited for it to come here. Fortunately I downloaded the demo first. If the game doesn't crash when downloaded from another website, but crashes when downloaded from here, with all other computer parameters being the same (and with people using different systems reporting crashes) maybe the problem is in the file, not the computer? It would be great if this could be checked out, because I really want to buy this game from BFG.

 

Re:Please post any TECH ISSUES for Wedding Salon 2 here.

[Post New]by tracymc67 on Feb 16, 17 4:59 AM
I have been having the same problems as others on here. I have tried reloading and updates but nothing works. I have now cancelled my subscription because this isn't the first issue like this I have had. No point in paying for games that don't work!

 
McKoehn
Squid
Squid
72 Posts

Re:Please post any TECH ISSUES for Wedding Salon 2 here.

[Post New]by McKoehn on Feb 16, 17 7:26 AM
Game crashes. So looked up fixes for Win 7. Did what was suggested. Only got worse, now no action happens at all at the beginning of a level. I think a fix needs to be put out by developers. I'm not sure I've ever had trouble with games before, certainly not like this. I deleted game entirely, emptied trash can on computer, but still getting same problem after I tried the suggested 'fix' for windows 7. What next?

 

Re:Please post any TECH ISSUES for Wedding Salon 2 here.

[Post New]by Millysox on Feb 16, 17 7:37 AM
I'm not sure why but the game is missing the thought bubble in the cocktail minigame in Africa. Without the thought bubble how are we supposed to know which type of accessory to give them? I only found out about the missing bubble by watching a youtube video and it appears in that. Refer [Removed by Moderator]

Edited on 02/17/2017 at 10:07:01 AM PST


 
mr7933
Guppy
Guppy
120 Posts

Re:Please post any TECH ISSUES for Wedding Salon 2 here.

[Post New]by mr7933 on Feb 16, 17 7:54 AM
Level 6 in Bali won't start. I clicked the play button, got a message about the dance floor being replaced with a massage chair, then nothing else happens. Nobody shows up, timer doesn't move, etc.

 

Re:Please post any TECH ISSUES for Wedding Salon 2 here.

[Post New]by gakis41 on Feb 16, 17 10:15 AM
This game continues to crash.

 

Re:Please post any TECH ISSUES for Wedding Salon 2 here.

[Post New]by carmelsundaz on Feb 16, 17 10:54 AM
Game keeps crashing , I get message game has stopped working . I did follow steps for administrator ect.. . I have windows 10 . Please just refund my money as I have uninstalled and reinstalled the game as well .

 
SPIRIT59
Seahorse
Seahorse
28 Posts

Re:Please post any TECH ISSUES for Wedding Salon 2 here.

[Post New]by SPIRIT59 on Feb 16, 17 11:48 AM
I use win 10 and the game was crashing around lvl 6 also I used the "run as administrator" .... found here on BF.. and "This PC" on my computer...

https://bigfishgames.custhelp.com/app/answers/detail/a_id/1748

and it helped me get through several levels I had to do it again and I have gotten through more levels with no problems, I haven't finished the game yet because of time but I wanted to let you know this has worked for me so far, Thank you

 

Re:Please post any TECH ISSUES for Wedding Salon 2 here.

[Post New]by gimprider1 on Feb 16, 17 12:33 PM
I am having the same issues. I was playing under the demo and purchased the game. Now when I try to play it crashs no matter what level I try. I am running windows 10, have reinstalled my Big Fish software, have restarted and am running as admin. Wish I would have seen this prior or I would have held off on the purchase.

 

Re:Please post any TECH ISSUES for Wedding Salon 2 here.

[Post New]by ElizzybethB on Feb 16, 17 12:50 PM
Crashed for the first time when I tried to begin level 6. I have re-installed and still crashes there. Windows 7 Professional and fully updated. Really glad I was still on the one hour demo!!

 

Re:Please post any TECH ISSUES for Wedding Salon 2 here.

[Post New]by Kaththea on Feb 16, 17 4:47 PM
I have the same problem. The game crashed after I bought an update after the level the hairdresser loses her visa. I get the message that we're going to do flowers instead of hair, the dance master comes on screen and Holly is no where to be seen. I've tried the fixes suggested and still nothing. Super disappointing.

Edited on 02/16/2017 at 4:47:53 PM PST


 
georgiarealist
Guppy
Guppy
156 Posts

Re:Please post any TECH ISSUES for Wedding Salon 2 here.

[Post New]by georgiarealist on Feb 16, 17 5:00 PM
I finally finished this game, despite several more crashes, but the "gift" disappeared when I clicked to open it after purchasing the final decor item. I have no idea what's supposed to be inside the gift. Looked through all 3 house/patio locations but there's no sign of a special gift anywhere that I can find. This game has been out for quite a while on other sites, so it should be fixed by now.

 

Re:Please post any TECH ISSUES for Wedding Salon 2 here.

[Post New]by Cccarney1 on Feb 16, 17 7:59 PM
The game keeps crashing, mainly before a level begins.

 

Re:Please post any TECH ISSUES for Wedding Salon 2 here.

[Post New]by krm330 on Feb 17, 17 10:03 AM
I have finished France and it won't let me go any further. I am using Windows 7.

 
bfgBellerophon
Moderator
Moderator
8,009 Posts

Re:Please post any TECH ISSUES for Wedding Salon 2 here.

[Post New]by bfgBellerophon on Feb 17, 17 10:10 AM
Hi Everyone,

I wanted to thank players for posting their technical issues in this designated thread. I'm sorry that multiple players are experiencing crashing issues on either certain levels, or opening the game. I've passed the contents of this entire thread to the teams for investigation. If information is brought to the Moderation Team's attention, we will update the forums. In the meantime, it is highly recommended to refer to the following two help articles from the Big Fish Games Help Pages for troubleshooting steps that have been known to help resolve this issue.

Game Crashing, Freezing, or Blank Screen
Run game as Administrator

Thank you SPIRIT59 for mentioning that running the game as an administrator has helped resolve your crashing issue. By doing this step it does allow the game to obtain the necessary permissions to run as it should.

I'd also like to remind users of the Forum Rules when posting, specifically,

HTML, links, and images are not allowed in the forums.


To help keep the forums accessible, we ask that users not post outside links in the forums. This will also help maintain security. Please keep in mind that Big Fish Games links are accepted. Thank you for your patience and understanding. If you have any questions, feel free to PM any of the Active Moderators. We are always happy to help in any way that we can.

bfgBellerophon

 
bbflute
Jellyfish
Jellyfish
13 Posts

Re:Please post any TECH ISSUES for Wedding Salon 2 here.

[Post New]by bbflute on Feb 17, 17 11:22 AM
Like everybody else here, the game crashes. And I AM set up as administrator all ready. I walked through and verified all the steps in the admin walkthrough identified. No luck. As far as I'm concerned, I'm due a refund.

 

Re:Please post any TECH ISSUES for Wedding Salon 2 here.

[Post New]by prissy2741 on Feb 17, 17 1:22 PM
Game continues to crashes have to reboot after every level...was going to purchase it but am doubtful now....I am using Windows 10.

 
 
 
 
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