Welcome to Gummy Drop! forum

 

Tokyo Level 111 yo 120

[Post New]by hanziego on Dec 4, 17 11:17 AM
Hello guys. I wonder if you can please help me. I am curently playing the game and i was playing in the city of tokyo and im stucked not able to build the Tokyo Tower since its not crediting the rotors i have collected which atopped at six. I have collected them all from level 111-120 but still still displaying 6. I have tried uninstalling and re-installing the game to no avail. Please help. Thank you guys ?

 
Loonz111
Clownfish
Clownfish
876 Posts

Re:Welcome to Gummy Drop! forum

[Post New]by Loonz111 on Dec 5, 17 9:16 AM
You need to contact tech support. Please read last page of Tokyo - level help.

 

Re:Welcome to Gummy Drop! forum

[Post New]by Goglu6 on Dec 7, 17 2:34 PM
Hi, on « atelier de Noël « , level 34, the card, we have to collect bags but impossible to collect all. How do we do that?

Edited on 12/09/2017 at 10:07:05 AM PST


 
bfgIlinalta
Moderator
Moderator
3,773 Posts

Re:Welcome to Gummy Drop! forum

[Post New]by bfgIlinalta on Dec 7, 17 4:16 PM
Hello Everyone,

Thank you for taking the time to discuss Gummy Drop!. Goglu6 and hanziego, I'm sorry to hear that seems to be happening. I second Loonz111 suggestion to contact our Gummy Drop! Support Team. Please provide them a description of the issue you are experiencing, as well as your User ID, if it is available. Our Reps will follow up as soon as they are able to assist further.

I also wanted to quickly remind players to be sure to follow the Forum Rules while making posts and replies, specifically the following:

Treat others with respect. Harassing, attacking, threatening, provoking, calling unwanted attention to, name-calling, insulting, or bothering other users, moderators, or Big Fish employees on the forums will not be tolerated. Play nice.

Players are encouraged to provide their feedback and reply to posts respectfully. This helps to create a friendly and comfortable atmosphere for all players to enjoy, and I want to thank everyone for being sure to abide by this rule going forward.

Thank you for your time. If there are any further questions or concerns, please feel free to PM me or any of our other active Moderators. We are all happy to listen and help out as best we can.

bfgIlinalta

Edited on 12/07/2017 at 4:20:46 PM PST


 

Re:Welcome to Gummy Drop! forum

[Post New]by Goglu6 on Dec 9, 17 10:10 AM
Thank you, I finally did that level. I did not know how but it was successful. Thanks for your answer everyone.

 

Re:Welcome to Gummy Drop! forum

[Post New]by Nanasteelyrva on Dec 15, 17 1:20 PM
I have been playing gummy drop for over a year. I use a kindle fire. I cannot get gummy drop to load. I have refreshed my kindle. I have deleted and redownloaded twice. It still will not load. What can i do?

 
bfgBeruna
Moderator
Moderator
2,428 Posts

Re:Welcome to Gummy Drop! forum

[Post New]by bfgBeruna on Dec 15, 17 1:39 PM
Hello Nanasteelyrva,

Thank you for reaching out. I definitely understand wanting to get Gummy Drop! to load, so let's see what we can do to troubleshoot this issue.

When a game is reinstalled, the latest version automatically downloads. Since the Gummy Drop! game on your Kindle is fully up to date, let's ensure the device has been updated too. Our games are designed to run with mobile devices' latest software, so sometimes, if a device isn't also as up to date as possible, troubles can arise. The help page below will guide you through this process.

Update your device (Kindle)

If this suggestion doesn't fix the game, I'd contact our Gummy Drop! Support Team. They'll be able to take a deeper look into the matter than we're able to in the forums.

To ensure you receive the best troubleshooting assistance in the future, I'd also recommend posting about technical issues to the designated thread below:

Please post any TECH ISSUES for Gummy Drop! Mobile here!

This ensures the Moderation Team will see and reply to your help request as quickly as they can. It'll also keep the forum organized. If any new questions arise, please PM me or another moderator, and we'll help as quickly as we can.

bfgBeruna

 

Re:Welcome to Gummy Drop! forum

[Post New]by kim728 on Dec 15, 17 8:15 PM
I'm on a kindle, went on today and it started downloading automatically. Then when I tried to launch, I keep getting an error message that gummy drop has stopped and it closes. I've deleted it and re-downloaded it and it still doesn't work. I've rebooted my kindle many times. Please help! Will this affect the daily login rewards?

 

Re:Welcome to Gummy Drop! forum

[Post New]by Bumpk1n on Dec 17, 17 6:48 AM
downloaded the upgrade on 16th dec and slowly upgrading all my cities but I don't seem to be able to find a way to exit the game from the world screen. the new menu bar at bottom of screen has a space in it where I think and exit button should be but I have to exit by pressing windows on keyboard and closing game that way. any help or advice.

 

Re:Welcome to Gummy Drop! forum

[Post New]by kim728 on Dec 17, 17 7:48 AM
Day 2 and still unable to play. It just closes after launching.

 

Re:Welcome to Gummy Drop! forum

[Post New]by Nanasteelyrva on Dec 17, 17 1:36 PM
Still cannot get gummy drop to work. When I try to run the game I get the "gummy drop has stopped " window. All other gamed are working fine. I use a kindle fire. Any ideas?

 

Re:Welcome to Gummy Drop! forum

[Post New]by missdona48 on Dec 17, 17 3:50 PM
Why don't I have santa's workshop?

 

Re:Welcome to Gummy Drop! forum

[Post New]by Nanasteelyrva on Dec 18, 17 7:39 AM
Update on my problem getting the game to run. The problem is with amazon GameCircle. If anyone else is using a kindle and having problems contact amazon GameCircle. Although so far I have not had much luck I am hopeful.

 
bfgBeruna
Moderator
Moderator
2,428 Posts

Re:Welcome to Gummy Drop! forum

[Post New]by bfgBeruna on Dec 20, 17 3:04 PM
Hello Everyone,

Thank you so much for your patience while waiting for responses. I'm swimming over to provide some help and answers right away!

Nanasteelyrva and kim728: I'm really sorry Gummy Drop! isn't running properly. The game's developers have been made aware of this issue (which has impacted other Kindle players) and are actively working towards a solution. Until a fix is available, there isn't much troubleshooting guidance I can offer. I sincerely apologize for not being more help.

Bumpk1n: The method to exit the PC version of this game recently changed, and I'm deeply sorry for any inconvenience caused by this. To exit Gummy Drop! now, please follow the instructions below:

1. Press the Esc key to until you get to the title screen
2. Press Esc again to open the exit prompt
3. Click the green check mark to verify you'd like to exit the game.

missdona48: Event Cities are only available to people playing the mobile or Gameroom versions of Gummy Drop!. If you're currently playing on a PC, then Event Cities won't be available.

I hope this information helps. Please PM me or a fellow moderator if new questions arise. We're always here to help.

bfgBeruna

 

Re:Welcome to Gummy Drop! forum

[Post New]by Nanasteelyrva on Dec 22, 17 7:51 AM
Thank you big fish games! Gummy drop is up and running again. My biggest thanks is for how you handled the situation. You answered all of my questions quickly and completely. Not all gaming forums do that. Be sure I will continue to play big fish games and recommend playing your games to everyone. Have a merry Christmas and a happy New year. Cindy steely

 

Re:Welcome to Gummy Drop! forum

[Post New]by L_Tognoli on Dec 30, 17 1:06 PM
Hi, when I select Invite Friends option i don’t see a screen to select friends to invite. Is there a setting in Gummy Drop that I’ve disabled or marked private in error?

 

Re:Welcome to Gummy Drop! forum

[Post New]by foofur on Jan 1, 18 1:11 PM
I have been playing Gummy Drop for several years and some people on my “friend” list are now inactive. When I’m asked to send extra moves and 5 friends are suggested, all of those people no longer play. If I uncheck these 5 people, I’m not given the option of choosing any other “friends”, so the extra moves gift is wasted everyday.

How can I update my friend list so that I’m able to send moves & other gifts to active players only? Thank you

P.S. Several of my Facebook friends no longer play Gummy Drop, but I do not want to “unfriend” them as a Facebook friend. I simply want to remove them from my Gummy Drop friend list.

 
rellen
Jellyfish
Jellyfish
15 Posts

Re:Welcome to Gummy Drop! forum

[Post New]by rellen on Jan 4, 18 7:36 PM
can any one help me i am stuck at Seoul 64-1 have no idea how to solve it

 
OOo_jules_oOO
Angelfish
Angelfish
1,027 Posts

Re:Welcome to Gummy Drop! forum

[Post New]by OOo_jules_oOO on Jan 5, 18 5:02 PM
rellen, try looking at teh specific help thread that is only about Seoul. Its in the links below this thread, called Gummy Drop City Directory. There will no doubt be plenty of answers there already. If there isn't, put the question in that thread and someone will then try to help you.

 

Re:Welcome to Gummy Drop! forum

[Post New]by Mrstriplem on Jan 12, 18 7:29 PM
I just downloaded Gummy Drop! to my PC.
I need to transfer my passport to the new PC device . I have been playing on an iPad. Can anyone assist me? I cannot figure out how to do this.
Patricia

 
 
 
 
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