bfgFlounder
Moderator
Moderator
12,450 Posts

Welcome to Spirit of Revenge: Elizabeth's Secret Collector's Edition forum

[Post New]by bfgFlounder on Jun 25, 15 12:29 AM
Welcome to Spirit of Revenge: Elizabeth's Secret Collector's Edition forum! This is your place to ask questions, share tips, and connect with other Spirit of Revenge: Elizabeth's Secret Collector's Edition players.

If you have questions about how to use the forums, please click the FAQ link on the right.

 
0161
Guppy
Guppy
142 Posts

Re:Welcome to Spirit of Revenge: Elizabeth's Secret Collector's Edition forum

[Post New]by 0161 on Jun 25, 15 11:46 PM
Thanks for the welcome Big Fish. Pity this game has 71 Tech Issues which ruins the making of a very good game. Can we have a fix please?

 

Re:Welcome to Spirit of Revenge: Elizabeth's Secret Collector's Edition forum

[Post New]by westiemama2 on Jun 26, 15 5:26 PM
Hi the only tech issue I found and I could be wrong...was when I finished the game and I tried to use the X out. Wouldn't work so I had to shut down my computer. Not good.

Thank you

 
bfgWaimea
Moderator
Moderator
2,837 Posts

Re:Welcome to Spirit of Revenge: Elizabeth's Secret Collector's Edition forum

[Post New]by bfgWaimea on Jun 27, 15 6:07 PM
Hi 0161 and westiemama2,

I'm sorry to hear that there's some trouble with this game. If you're interested in troubleshooting, I recommend that you contact our Technical Support Team HERE with a Dr. Felix Report. Our Reps are always glad to help.

If you notice any other tech issues in the future, you're definitely welcome to post in the following thread:

Please post any TECH ISSUES for Spirit of Revenge: Elizabeth's Secret Collector's Edition here

Posting tech issues all in one place helps us to keep track so that we're better able to pass them along to the developer. This is especially important because only the developer is able to provide game updates.

Thank you for your patience,

bfgWaimea

 

Re:Welcome to Spirit of Revenge: Elizabeth's Secret Collector's Edition forum

[Post New]by hekla_01 on Jun 28, 15 3:52 AM
i cannot play the game at all. it stopps up where the demo ends. the hintbutton neither reacts, though i have 3 hints left.
sg dont show any way furtheron, i cant find a way to the cemetry.
so..how can i play the game?

 

Re:Welcome to Spirit of Revenge: Elizabeth's Secret Collector's Edition forum

[Post New]by Suzy_Brown on Jun 28, 15 12:41 PM
I got into trouble when I clicked the custom cursor button. The cursor became smaller, otherwise, looked the same. However, got no response to clicking with this cursor--uninstalled and installed the game a couple of times and was finally able to change cursor back by clicking to one side of the button.

I got stuck in the bonus game at the place where the Earl of Oxford is supposed to free the lost souls (or something like that). He just sood there and kind of jerked and could not speak. I uninstalled and installed the game again with no results. Finally said the H with it and uninstalled the game.

This game did not "feel" robust during play. I kept thinking something would go wrong and it did.

 
bfgBellerophon
Marlin
Marlin
9,130 Posts

Re:Welcome to Spirit of Revenge: Elizabeth's Secret Collector's Edition forum

[Post New]by bfgBellerophon on Jun 29, 15 10:00 AM
Hi hekla 01 and Suzy_Brown,

I'm sorry to hear that you are experiencing issues with this particular game. Definitely doesn't make things fun.

In regards to the game stopping, it may be helpful to ensure that everything is up to date with your video graphics card hekla 01. I'm going to include the help article below:

Game Crashing, Freezing, or Blank Screen

In regards to the custom cursor button Suzy_Brown, please reach out to our Technical Support Team with a Dr. Felix Report. They can help offer troubleshooting steps.

Since these are technical issues, moving forward we ask that they be placed in the following thread:

Please post any TECH ISSUES for Spirit of Revenge: Elizabeth's Secret Collector's Edition here

Thanks for your understanding. Feel free to PM any of the moderators if you have any questions.

bfgBellerophon

 
petrinov
Guppy
Guppy
140 Posts

Re:Welcome to Spirit of Revenge: Elizabeth's Secret Collector's Edition forum

[Post New]by petrinov on Jun 30, 15 12:31 PM
COME ON BIG FISH!!!!
Can you at least post to tell everyone what is going on with this game? People have posted over 10 pages of technical problems and it seems that it is two or three different things causing all the problems. Do you not play the game before making it available to the Big Fish Members? At least keep us up to date on what is happening. How can you still have it for sale with all the problems? I was the first one to post that the game booted me right back to the game manager when I tried to play it. I won't be purchasing anything else until this is settled. Please respond to your members.

 

Re:Welcome to Spirit of Revenge: Elizabeth's Secret Collector's Edition forum

[Post New]by RoxyLeo2U on Jun 30, 15 6:30 PM
Also having map and tech problems. Francis Drake got hit on the head before some activities he was supposed to do and now I can't move around hardly!! This has become $15 not to well spent. That guy was right about checking out the games before people spend hard earned money on them.

 

Re:Welcome to Spirit of Revenge: Elizabeth's Secret Collector's Edition forum

[Post New]by Sassygems on Jun 30, 15 7:35 PM
My problem is that I can not even start the game. I click on it and then it goes to the screen where you would delete the game when you are all done playing. I have uninstalled and reinstalled twice, still no good...HELP

 
bfgWaimea
Moderator
Moderator
2,837 Posts

Re:Welcome to Spirit of Revenge: Elizabeth's Secret Collector's Edition forum

[Post New]by bfgWaimea on Jul 1, 15 1:59 PM
Hi Everyone,

I'm sorry to see that there are many persistent issues with this game that are still unresolved.

Developers make games that are designed to work for a wide variety of hardware and software configurations, and games are tested extensively before they are made available for purchase. Given the many different combinations that can exist, however, glitches can still occur.

Our Technical Support Team is skilled at troubleshooting issues and can help with making adjustments to your settings that can possibly help with resolving some of these issues. However, they don't have the ability to change the games themselves. When an issue is identified that requires an actual fix to the game itself, they have to let the developer know because only the developer is capable of making such a change.

We've already passed along certain issues to the developer. As with updates to any other game that we offer, the Forum Moderation Team does not receive any details regarding if or when they will be available.

In the meantime, if you're interested, you can contact Technical Support Team HERE with a Dr. Felix Report. Our Reps may not be able to resolve specific known issues, but they may be able to help optimize your system for the game. If needed they can also help with refunds or replacement games.

Thank you for your understanding,

bfgWaimea

 
KTJayne
Jellyfish
Jellyfish
13 Posts

Re:Welcome to Spirit of Revenge: Elizabeth's Secret Collector's Edition forum

[Post New]by KTJayne on Jul 1, 15 7:39 PM
I downloaded this game, clicked on play...nothing happened! Repeated the same, got error message that a game was already running...NOT!! I uninstalled, reinstalled same thing, nothing happened. Informed Big Fish, did the Dr. Felix thing. I accidentally purchased the game (because I DIDN'T READ THE ENTIRE email after I saw...coupon code from BF). Restarted, etc. etc. etc. How can I get this game to open? H E L P ! ! !

 
ElderJen
Lobster
Lobster
83 Posts

Re:Welcome to Spirit of Revenge: Elizabeth's Secret Collector's Edition forum

[Post New]by ElderJen on Jul 2, 15 1:25 AM
Please, Please, Please send us a fix for this game... I was so loving it and now, like many others, am stuck on the dressing of the dolls and cannot move on. I am so disappointed.

 
locojet
Guppy
Guppy
187 Posts

Re:Welcome to Spirit of Revenge: Elizabeth's Secret Collector's Edition forum

[Post New]by locojet on Jul 2, 15 10:16 PM
im stuck too. have been stuck in hog forever no last piece and just keeps telling me ot leave then to go back... burnt out.on this game.



 

Re:Welcome to Spirit of Revenge: Elizabeth's Secret Collector's Edition forum

[Post New]by denyce2301 on Jul 3, 15 10:33 PM
Downloaded the update now the game will not play....click on the play button and nothing...have deleted and reinstalled.....restarted the computer...nothing....

 

Re:Welcome to Spirit of Revenge: Elizabeth's Secret Collector's Edition forum

[Post New]by AussieJohn on Jul 10, 15 10:49 PM
game keeps jamming during one of the hogs and then will not turn off without a hard shutdown.
What is going on with your quality control people, assuming you have some.
I not many other customers are complaining as well.
I look forward to a reasonable reply,

 

Re:Welcome to Spirit of Revenge: Elizabeth's Secret Collector's Edition forum

[Post New]by griffsmommy on Jul 17, 15 9:18 AM
This game keeps freezing up on me outside the castle by the scarecrow. I've replayed it up to that point a second time and it froze again. When you you install the token into the scroll it freezes when it goes to the video.
not happy

 

Re:Welcome to Spirit of Revenge: Elizabeth's Secret Collector's Edition forum

[Post New]by SAgames on Jul 20, 15 10:33 PM
I'm having trouble picking up the Libra rune from the drawer in the Treasure room. I have moved all the covering items, but it will not let me pick up the roon. Anyone have any suggestions?

 

Re:Welcome to Spirit of Revenge: Elizabeth's Secret Collector's Edition forum

[Post New]by bushel on Jul 27, 15 12:09 PM
KTJayne wrote:I downloaded this game, clicked on play...nothing happened! Repeated the same, got error message that a game was already running...NOT!! I uninstalled, reinstalled same thing, nothing happened. Informed Big Fish, did the Dr. Felix thing. I accidentally purchased the game (because I DIDN'T READ THE ENTIRE email after I saw...coupon code from BF). Restarted, etc. etc. etc. How can I get this game to open? H E L P ! ! !

 

Re:Welcome to Spirit of Revenge: Elizabeth's Secret Collector's Edition forum

[Post New]by bushel on Jul 27, 15 12:11 PM
griffsmommy wrote:This game keeps freezing up on me outside the castle by the scarecrow. I've replayed it up to that point a second time and it froze again. When you you install the token into the scroll it freezes when it goes to the video.
not happy

 
 
 
 
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