dollyflower
Pufferfish
Pufferfish
1,338 Posts

Tech Issues Continue

[Post New]by dollyflower on Sep 27, 15 2:50 PM
There are still tech issues after the upgrade. I'm posting here as to not get lost in the shuffle. Game kicked me out after I signed in. I entered again and went to the first scene and the hint button didn't work and I couldn't pick up objects. On the third try (just for luck) my cursor didn't work on anything. I couldn't get past the intro. Too bad. Looks like an interesting game. Windows XP.

Edited on 09/27/2015 at 2:53:21 PM PST


 
bfgBellerophon
Marlin
Marlin
9,130 Posts

Re:Tech Issues Continue

[Post New]by bfgBellerophon on Sep 28, 15 1:43 PM
Hi dollyflower,

I'm sorry to hear that you are still experiencing issues with this particular game since the update. If you haven't already, it is recommended to look at the following help article to ensure everything is up to date with your video card:

Game Crashing, Freezing, or Blank Screen

If you are still experiencing issues, please reach out to our Technical Support Team with a Dr. Felix Report. They can help troubleshoot and investigate this further for you.

Since this is a technical issue, moving forward we ask that they be placed in the following designated thread:

Please post any TECH ISSUES for Spirit of Revenge: Elizabeth's Secret Collector's Edition here

By consolidating the technical issues into one thread this will help the Moderation Team to analyze the issues that players are seeing and see if a pattern emerges to bring to the attention of the appropriate team.

Thank you for your understanding as I will go ahead and lock this thread. Feel free to PM any of the moderators if you have any questions.

bfgBellerophon

 
 
 
 
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