(In response to the first poster...) Me too! I haven't been able to play the game at all. Every time I try to click anything in the very first scene, the game says "Access violation error" and closes. I tried uninstalling and reinstalling, twice. I also have no problems running many other games so my computer is fine, I just can't play this game.
And since I've had so many problems with BFG Customer Service when I can't get a game to work, I've given up even trying to get help anymore. I just write the game off and move on.
Too bad! This game looked better than most of the mediocre Hidden Object games that flood the market nowadays.
Edited on 11/09/2009 at 5:04:40 AM PST