tamk42
Herring
Herring
324 Posts

Re:Please post any TECH ISSUES for Delicious: Emily's Moms vs Dads Collector's Edition here.

[Post New]by tamk42 on Mar 24, 18 10:38 AM
It's MARCH 24th and still NO FIX. Are you even pursuing a fix from the game maker?

 

Re:Please post any TECH ISSUES for Delicious: Emily's Moms vs Dads Collector's Edition here.

[Post New]by kelly_ann1 on Mar 24, 18 12:49 PM
I have downloaded the game but before it starts up, it goes into crash mode, something about graphic drivers not installed. I have followed all the help tips and gotten nowhere, I have also uninstalled and then reinstalled the game which also does nothing. I have done trial mode and still nothing, I updated my laptop to windows 10 and this doesn't help either. I am at wits end and don't know what else I can do to get game working.

 
stagriff
Jellyfish
Jellyfish
12 Posts

Re:Please post any TECH ISSUES for Delicious: Emily's Moms vs Dads Collector's Edition here.

[Post New]by stagriff on Mar 25, 18 1:37 PM
I'm using Win 7 and having freezing and crashing. Freezing often when switching to Full screen mode, which is the only way I will play. I have been credited for the game, but I would much rather the developer find a fix for this game.

 

Re:Please post any TECH ISSUES for Delicious: Emily's Moms vs Dads Collector's Edition here.

[Post New]by Leechie32 on Mar 27, 18 5:21 AM
when I click on the game to play a box pops up says Graphics drivers error... unable to initialize OpenGL. Pleas (re)install the latest graphics drivers and try again. if the problem persists, please contact support.
error cods cs-1842
version 214606
OpenGL Window error 65542
Error message. WGL the driver does not appear to support OpenGL
I'm thinking this is why I couldn't play the last few games.

What do I do?? please help I love these games I been a member for at least 10 yrs.

 

Re:Please post any TECH ISSUES for Delicious: Emily's Moms vs Dads Collector's Edition here.

[Post New]by kat_70 on Mar 30, 18 11:24 AM
good luck getting them to fix this game.
I don't think it is going to happen, all I got when I complained was a free game code to purchase another game, then an email if I was satisfied with the service I received. when I replied that I was not there was no further contact as to weather or not this will be fixed so I doubt it will happen.

my suggestion is to just ask for a refund and move on to another game.

 

Re:Please post any TECH ISSUES for Delicious: Emily's Moms vs Dads Collector's Edition here.

[Post New]by SDOUGALL on Mar 31, 18 6:26 PM
Chapter 3 - level 23

Emily has to help Paige in order to get the diamond for this level.

There are two prompts from Paige to have help which Emily goes over for. On the third prompt, Emily does not go over the exclamation mark goes away and then never comes back making it impossible to get the diamond in this level and then impossible to get an achievement at the end of the game.

Is there a fix for this?!?

 
layle1
Seahorse
Seahorse
22 Posts

Re:Please post any TECH ISSUES for Delicious: Emily's Moms vs Dads Collector's Edition here.

[Post New]by layle1 on Apr 2, 18 12:21 AM
I played the teaser version a few months ago. Last night I purchased the full package. The daily challenge shows as completed with over one hundred hours until the next challenge. I've uninstalled and reinstalled, but the challenge hasn't reset. Is there something I can do about this? --> Windows 10, adminstrator

 
tamk42
Herring
Herring
324 Posts

Re:Please post any TECH ISSUES for Delicious: Emily's Moms vs Dads Collector's Edition here.

[Post New]by tamk42 on Apr 2, 18 6:46 PM
silence is a true and disappointing answer

 
layle1
Seahorse
Seahorse
22 Posts

Re:Please post any TECH ISSUES for Delicious: Emily's Moms vs Dads Collector's Edition here.

[Post New]by layle1 on Apr 7, 18 3:42 AM
tamk42 wrote:silence is a true and disappointing answer


How very true

 

Re:Please post any TECH ISSUES for Delicious: Emily's Moms vs Dads Collector's Edition here.

[Post New]by Marnie2410 on Apr 8, 18 5:59 AM
Hi

Has the openGL issue been sorted yet. I'd rather be able to pay the game than get a refund but if this is the case how do I do it?

 

Re:Please post any TECH ISSUES for Delicious: Emily's Moms vs Dads Collector's Edition here.

[Post New]by sweetie4555_ on Apr 8, 18 12:40 PM
I keep getting this Error Message and it won't let me play:

Unable to Initialize OpenGL. Please ( re)install the latest graphics drivers and try again. If the problem persists, please contact support.

Error code: CS-1842
Version 214606
OpenGL Window Error:65542
Error message: WGL: The driver does not appear to support OpenGL

I have no idea how to do this.
I wrote to support and they sent me a coupon for another game and pretty much told me to figure it out myself. I'd like to play this game since I bought it and it's installed on my computer


 
bfgArinelle
Moderator
Moderator
1,408 Posts

Re:Please post any TECH ISSUES for Delicious: Emily's Moms vs Dads Collector's Edition here.

[Post New]by bfgArinelle on Apr 8, 18 1:27 PM
Hello Everyone,

I wanted to reach out really quickly to the players who are experiencing freezing issues or have seen the OpenGL error message. All of these reports have been passed along to the appropriate teams so that the issue is something they're aware of. When it comes to updates for games, they're not something our Forum Moderator team is able to guarantee, and we also do not receive advance notice of when such an update may be available.

We certainly understand how lack of information can be frustrating for our players. Please be reassured that our Moderator Team will always let our players know right away as soon as we receive any information about available updates for a game.

For those who would like to get a replacement game or request a refund, please contact our Technical Support Team. They'll be able to assist with that right away.

Thank you for your time and understanding. Please feel welcome to PM one of our Moderators if there are additional questions or concerns. We'll be happy to listen and help however we can.

bfgArinelle

 

Re:Please post any TECH ISSUES for Delicious: Emily's Moms vs Dads Collector's Edition here.

[Post New]by Nikkidear_1 on Apr 8, 18 3:33 PM
Tiny thing I noticed on the Mac Version. You cannot skip the credits. The button to skip is there and the rollover is off center and it does not work. You are forced to watch the long credit sequence any time you replay the last level.

 

Re:Please post any TECH ISSUES for Delicious: Emily's Moms vs Dads Collector's Edition here.

[Post New]by rowanm1948 on Apr 16, 18 5:18 AM
I downloaded the Emily Moms vs Dads and cannot get it to run. I keeps telling me my graphic driver does not support this game. I am working with windows 10 and my graphic drivers are all up to date. Further more all the other Bigfishgames including serveral Emily games work just fine. Which lets me to believe there is something wrong with the game. Please advise.

Edited on 04/16/2018 at 5:19:48 AM PST


 
 
 
 
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