Daxadillion
Salmon
Salmon
2,928 Posts

Please post any TECH ISSUES for Claws & Feathers 3 here.

[Post New]by Daxadillion on Aug 9, 17 12:34 AM
A thread for any tech issues you may have. Please also include the operating system you are using.

Edited on 08/09/2017 at 9:17:46 AM PST


 
Moto26261
Starfish
Starfish
43 Posts

Re:Please post any TECH ISSUES for Claws & Feathers 3 here.

[Post New]by Moto26261 on Aug 9, 17 6:06 AM
Game crashes/freezes after every level will not let me play past level 6.

 
bfgBeruna
Moderator
Moderator
1,533 Posts

Re:Please post any TECH ISSUES for Claws & Feathers 3 here.

[Post New]by bfgBeruna on Aug 9, 17 9:17 AM
Hello Everyone!

If you are having problems getting the game to work correctly, we highly recommend visiting Big Fish Games Help. Checking out the help articles in Big Fish Games Help is always the quickest way to get technical problems resolved. Here are a few suggested help articles that have helped many people correct these types of problems in the past:

Game Crashing, Freezing, or Blank Screen
Game Compatibility (Computer)
Run Game as Administrator

While we can offer a known solution for technical issues in the Forums, or other tech savvy pond residents can swim by with good tips and suggestions, we cannot provide the same excellent level of support provided by our Customer Support team.

The Forums are not very well suited for the kinds of information gathering and troubleshooting that get these types of issues corrected quickly.

If you are not able to get a game working properly using Big Fish Games Help, please get in touch with our Customer Support team. You can find a link to contact our Support team on the front page of Customer Support Team, it would be helpful if you could state what system you are playing the game on (i.e. PC, MAC or Mobile), so we can provide you with the appropriate support as quickly as possible.

*Finally, please reserve this thread for tech issues only. If you are seeking game play assistance (i.e. hints and tips), the best thing to do is to start a new thread in the game's Forum by clicking on 'Create New Discussion.'

bfgBeruna

 
GRHA
Sea Anemone
Sea Anemone
5 Posts

Re:Please post any TECH ISSUES for Claws & Feathers 3 here.

[Post New]by GRHA on Aug 10, 17 10:32 AM
Stops working after 5 seconds.

 
bfgBeruna
Moderator
Moderator
1,533 Posts

Re:Please post any TECH ISSUES for Claws & Feathers 3 here.

[Post New]by bfgBeruna on Aug 10, 17 10:52 AM
Hello GRHA,

Thanks for reaching out. I'm sorry this game isn't working properly. Below are two help pages that contain troubleshooting instructions.

Game Crashing, Freezing, or Blank Screen
Run Game as Administrator

To start, I'd recommend checking that the computer's video card driver is up to date. Those instructions can be found in the first article. Updating the computer's video card driver will ensure that the computer's graphics are compatible with the game and can stop whatever's cause the game to crash.

I'd also recommend running the game in administrator mode to ensure it has the permissions necessary to access all of the resources it needs.

Should these steps not resolve the matter, please contact our Technical Support Team. They'll be the best team to continue providing support.

I want to thank you for your patience and invite you to PM me or another active Moderator should any more questions arise. We're here to help.

bfgBeruna

 
gertie23
Guppy
Guppy
109 Posts

Re:Please post any TECH ISSUES for Claws & Feathers 3 here.

[Post New]by gertie23 on Aug 11, 17 5:57 PM
I'm a bit confused about how to get rid of the cats, not sure if it's a tech thing or not but here goes. According to the 'rules' of the game to get rid of the cats you have to put two of the same color birds, one on each side of the cat. How are you suppose to get rid of them if there is only ONE empty square beside it? Like in level 3, the cats are up in the right & left corners with only one square available to use? Any help? Is this a tech issue? Or am I just not understanding the 'rules' of the game?

 
SynthpopAddict
Manatee
Manatee
3,571 Posts

Re:Please post any TECH ISSUES for Claws & Feathers 3 here.

[Post New]by SynthpopAddict on Aug 11, 17 6:27 PM
Hi gertie23, the board spaces are kind of dark and it was hard for me to see where all the open spaces were as opposed to holes in the board sometimes. The way you lift cats is to get the same color bird on at least 2 of the adjacent spots (top, bottom, right, left but NOT diagonally). If the cat only has 2 spots available around it and the birds don't match, you have to move the bird you can reach somewhere else in the board first before picking one from somewhere else that does match the other one by the cat to move to the opened spot.

If C&F3 holds true to the previous games, later on you'll get cats requiring 3 or 4 birds to lift which means you have to get either 3 or all 4 adjacent spots by the cat occupied with the same color bird.

 
gertie23
Guppy
Guppy
109 Posts

Re:Please post any TECH ISSUES for Claws & Feathers 3 here.

[Post New]by gertie23 on Aug 11, 17 7:19 PM
So you haven't played 3 yet?

 
SynthpopAddict
Manatee
Manatee
3,571 Posts

Re:Please post any TECH ISSUES for Claws & Feathers 3 here.

[Post New]by SynthpopAddict on Aug 11, 17 7:27 PM
I have, but am currently only at level 12 since my demo expired, waiting for another sale I can take advantage of before buying the game and continuing on or pulling level 3 back up to see what might be going on otherwise, if my earlier post wasn't "it". I'm not a HOG fan so didn't want to buy the current Dark Tales game just to get a couple other games half off.

[update] Still up, glad I checked the website since a sale just got posted! Anyway, I pulled up level 3 and the trick to get the lower cats lifted is to move the birds that are immediately underneath of them somewhere else. Then whatever color that was on the side of those cats, move another bird of the same color to the spot underneath the cats. The cats will leave you reactor pieces that you have to move to the holes in the top center. To lift the upper cats, move in a matching color bird to the space immediately underneath the cats. Then move the reactor pieces to the last 2 holes to finish.

Edited on 08/12/2017 at 12:32:31 AM PST


 

Re:Please post any TECH ISSUES for Claws & Feathers 3 here.

[Post New]by paalid on Aug 12, 17 9:06 AM
I love it!
I have not completed the game yet but I have a problem with 2 levels which state you cannot have more than 4 birds in a combo. I have restarted the game numerous times and no matter how I play it, combining 3 birds causes the bonus to fail immediately though I'm told I can have 4 in combo.
I don't know if this is a tech issue but it is frustrating. Any help on this is appreciated.

 
SynthpopAddict
Manatee
Manatee
3,571 Posts

Re:Please post any TECH ISSUES for Claws & Feathers 3 here.

[Post New]by SynthpopAddict on Aug 12, 17 9:58 AM
Welcome to the pond!

Skpjazz posted elsewhere that this goal wasn't properly worded and therefore really misleading. What they meant was that all your matches have to have exactly 4 birds. You cannot make M3s or anything else if you want to medal it.

 

Re:Please post any TECH ISSUES for Claws & Feathers 3 here.

[Post New]by paalid on Aug 12, 17 10:56 AM
Perfect thank you,
Now I can finish it
Great game!!

 
Mibbles
Jellyfish
Jellyfish
17 Posts

Re:Please post any TECH ISSUES for Claws & Feathers 3 here.

[Post New]by Mibbles on Aug 12, 17 8:52 PM
This is a rather strange issue. The sound for the game is awful... it just sounds like weird techo/electric sounds. Is this how it's supposed to sound??? I love the games, but this sound is very annoying. I've tried uninstalling/reinstalling several times.

Thank you for helping.

 
SynthpopAddict
Manatee
Manatee
3,571 Posts

Re:Please post any TECH ISSUES for Claws & Feathers 3 here.

[Post New]by SynthpopAddict on Aug 13, 17 6:34 AM
The soundtrack is a bit more electronic with the ambient effects due to the game's space theme and the birds "talk" with their usual chirps from the first two games. If you don't like the music/effects you can go to the game options and mute the sounds. It could also be possible that the game isn't quite compatible with your audio driver. Many of the "songs" it plays in the soundtrack were taken from the first 2 games, so if either of the earlier games sounds horrible also, would suggest updating your drivers.

 

Re:Please post any TECH ISSUES for Claws & Feathers 3 here.

[Post New]by squishy2020 on Aug 14, 17 1:30 AM
Completed Level 63, did not complete Level 64,

Can replay all levels but Level 64 is no longer available, access up to Level 63 only

Have replayed Level 63, but Level 64 does not come up

 

Level 40

[Post New]by woofess on Aug 26, 17 7:51 AM
I played this level a number of times but it does not complete - even though I have completed the snowman and destroyed all the walls and received the gold in the status bar.
I have replayed after rebooting PC in case it was a temporary glitch.
However the same thing happens and the game does not end.
regards,
W

 
SynthpopAddict
Manatee
Manatee
3,571 Posts

Re:Please post any TECH ISSUES for Claws & Feathers 3 here.

[Post New]by SynthpopAddict on Aug 26, 17 9:35 AM
Welcome to the pond!

Don't know what level that is; it could possibly be a glitch, but in some of the snowman levels there are chick capsules to unlock too and I think if you don't free all the chicks as well the level won't finish.

 

re Level 40

[Post New]by woofess on Aug 26, 17 5:44 PM
SynthpopAddict wrote:Welcome to the pond!

Don't know what level that is; it could possibly be a glitch, but in some of the snowman levels there are chick capsules to unlock too and I think if you don't free all the chicks as well the level won't finish.


It is level 40 and the object of the level is to remove all walls and build a snowman. There are no chick capsules.
On building the snowman and removing all walls, the status bar below changes to illustrate that both tasks are complete. However, the level keeps playing.
regards,
W

 
SynthpopAddict
Manatee
Manatee
3,571 Posts

Re:Please post any TECH ISSUES for Claws & Feathers 3 here.

[Post New]by SynthpopAddict on Aug 27, 17 6:14 AM
Hi again, I just replayed level 40 and can't trigger that issue. There are 3 snowballs you have to get into the space that's in between the yellow construction zone tape and the snowman does a little hop when completed. The level should automatically end if you got the snowman built even if you don't destroy all the walls.

 

Re:Please post any TECH ISSUES for Claws & Feathers 3 here.

[Post New]by woofess on Aug 28, 17 5:43 PM
SynthpopAddict wrote:Hi again, I just replayed level 40 and can't trigger that issue. There are 3 snowballs you have to get into the space that's in between the yellow construction zone tape and the snowman does a little hop when completed. The level should automatically end if you got the snowman built even if you don't destroy all the walls.

Thanks SynthpopAddict Looks like I have a glitch in the program. I will reinstall and start again.

 
 
 
 
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